About Us
Welcome to Fastrack VIP, the best kept secret in aviation.
The last thing you want as you set out on a long awaited holiday or important business trip is airport hassle.
With crowded terminals, security queues and unfamiliar surroundings often the most stressful part of a journey is the time spent at the airport.
It’s a frustration that we fully understand. In the 50+ years we’ve spent in the aviation industry we’ve felt it too. Too often. And so have our clients, our colleagues, our friends and families.
We recognized that change was necessary
In 2016 we came together with a goal, to make airports a pleasure, not a pressure, not a compromise.
It is our mission to remove the usual airport related stress and worry out of your air travel with our personal airport meet and assist services.
To us you are not a passenger, we want you to become our guest.
Simply put, the airport experience, redefined.
The Fastrack VIP Experience
Our airport meet and assist services are available to everyone, regardless of ticketed class or frequent flyer status.
Travel in style as our greeters personally assist you through the all the usual check-in, security and immigration formalities associated with a busy airport.
We have services to suite any journey:
- Arrival Meet & Assist – With you all the way from the arrivals gate to your car.
- Departure Meet & Assist – A helping hand from check-in to the gate.
- Flight Connection Meet & Assist – Changing flights at a busy hub? Let us be your guide.
- VVIP Services – The very best in luxury VVIP airport experiences.
Our Team
With our own in house Operations Team, we truly do understand traveller’s needs. With over 50 years combined experience in airport operations and travel, the team behind Fastrack VIP create the perfect beginning and end to any journey.
From a simple itinerary to a tailor made round the world tour, we are well versed in creating bespoke tailor – made packages to perfectly match the clients requirements.
We only work with a trusted, select group of airport partners. Our network of licensed airport partners have been carefully selected to ensure that all the greeters are dedicated, professional and committed to matching our brand values and our pursuit of excellence.
From the start of a journey to the very end our teams backgrounds, high level of expertise and passion to provide a first class service keep guests coming back time after time.
Our Vision
To redefine the airport experience.
Provide a, calmer, kinder way to travel, that’s simple, speedy and stress free
regardless of class of travel or airline
Our Mission
To exceed every client’s expectation.
Make air travel a pleasure, not a pressure, not a compromise.
To delight our clients with genuine personalised quality service.
We will innovate and deliver service excellence, setting the standard.
Always behaving with integrity and respect.
Valuing and empowering our teams and
encouraging innovation.
Our Values
Service: We consider the client in everything we do.
Quality: We offer value for money quality products and services that exceed expectation.
Integrity: We build open and honest relationships with stakeholders, clients, suppliers and partners.
People: We foster a positive team and family spirit through involvement, empowerment and training.
Performance: We are focused on delivering reliability and long-term sustainable value through our global network.