About Us

Welcome to Fastrack VIP, the best kept secret in aviation.

The last thing you want as you set out on a long awaited holiday or important business trip is airport hassle.

With crowded terminals, security queues and unfamiliar surroundings often the most stressful part of a journey is the time spent at the airport.

It’s a frustration that we understand intimately. In the 50+ years we’ve spent in the aviation industry we’ve felt it too. Too often. And so have our clients, our colleagues, our friends and families.

We decided to change was needed.

In 2016 we came together with a goal, to make airports a pleasure, not a pressure, not a compromise.

It is our mission to remove the usual airport related stress and worry out of your air travel with our personal airport meet and assist services.

To us you are not a passenger, we want you to become our guest.

Simply put, the airport experience, redefined.

The Fastrack VIP Experience

​Our airport meet and assist services are available to everyone, regardless of ticketed class or frequent flyer status.

Travel in style as our greeters personally assist you through the all the usual check-in, security and immigration formalities associated with a busy airport.

We have services to suite any journey:

  • Arrival Meet & Assist – With you all the way from the arrivals gate to your car.
  • Departure Meet & Assist – A helping hand from check-in to the gate. 
  • Flight Connection Meet & Assist – Changing flights at a busy hub? Let us be your guide.
  • VVIP Services – The very best in luxury VVIP airport experiences.

Our Team

With our own in house Operations Team, we truly do understand traveller’s needs. With over 50 years combined experience in airport operations and travel, the team behind Fastrack VIP create the perfect beginning and end to any journey.

From a simple itinerary to a tailor made round the world tour, we are well versed in creating  bespoke tailor – made packages to perfectly match the clients requirements.

We only work with a trusted, select group of airport partners. Our network of licensed airport partners have been carefully selected to ensure that  all the greeters are dedicated, professional and committed to matching our brand values and our pursuit of excellence.

From the start of a journey to the very end our teams backgrounds, high level of expertise and passion to provide a first class service keep guests coming back time after time.

Our Vision

To redefine the airport experience.
Provide a, calmer, kinder way to travel, that’s simple, speedy and stress free
regardless of class of travel or airline

Our Values

Service: We consider the client in everything we

Quality: We offer value for money quality products and services that exceed expectation.

Integrity: We build open and honest relationships with stakeholders, clients, suppliers and partners.

People: We foster a positive team and family spirit through involvement, empowerment and training.

Performance: We are focused on delivering reliability and long-term sustainable value through our global network.

Our Mission

To exceed every client’s expectation.

Make air travel a pleasure, not a pressure, not a compromise.

To delight our clients with genuine personalised quality service.

We will innovate and deliver service excellence, setting the standard.

Always behaving with integrity and respect.

Valuing and empowering our teams and
encouraging innovation.

World Airports


Transport Services

Amazing experience with Fastrack VIP!

Amazing experience with Fastrack VIP. All the services were arranged very promptly and to the highest standard possible. My family and I had use of the meet and greet service for both the arrivals and departures and I cannot recommend this enough! Our holiday would not have been the same without this fabulous service provided by Fastrack VIP. Massive thank you to Charlotte, Craig and the rest of the team at Fastrack VIP who arranged everything for us. I wouldn’t travel without using this service now. I will certainly be recommending to all family and friends when they travel and would recommend anyone reading this review to use them also.

- E.Chorlton

First class service

Fastrack VIP managed to redefine the travel experience and is a must. I wish I had known about them pre Covid 19, it’s a must for travel full stop!

FastTrack VIP assisted my wife and 2 young children through a 72 hr multiple stop over trip in the midst of a pandemic. The service was seamless, co-ordinated and just exemplary, never waited in a queue, wasted time filling in a form or lifted a bag. It was VVVVIP service by PPE protected special assistance staff!

All in all an impossible journey (in the best of times) became a possible trip (in the middle of Covid-19).

Make it door to door with Fastrack VIP !

Excellent Service

I have used their services twice in 2017, May and November in my trip to Jakarta, Indonesia. On both trips I was greeted after I exited the plane by uniformed employees. They spoke excellent English and help me navigate through the arrival process - the longest wait was waiting for the luggage to come out on the belt. If I had traveled without luggage, I would have been outside in less than 10 minutes from exiting the plane. This service is well worth the expense. I will use them every time I return to Indonesia.

- Rafael Suarez