Meet & Assist Services at Auckland Airport

(AKL)

Auckland Airport Concierge Services

Auckland Airport Website

Auckland, New Zealand

Auckland International Airport (IATA Code: AKL) lies 21 kilometres / 13 miles south of Auckland city centre.

Auckland is a principle gateway to New Zealand. Known as the “City of Sails”, thanks to its popularity for sailing with over 130,000 boats being registered in the city.

As the financial centre of New Zealand, Auckland is home to many financial and business services. Combined with the cities vibrant sports and arts scene makes it a popular destination for business and leisure travellers.

Fastrack VIP are delighted to offer Meet and Assist services with fast track covering arrivals, connections, and departures at Auckland Airport. Let us create the perfect beginning or end to your visit.

Whether flying for business or leisure, departing or arriving Fastrack VIP are delighted to offer the following services at Auckland Airport:

  • Arrival Meet & Assist Service With Fast Track
  • Departure Meet & Assist Service With Fast Track
  • Gate to Gate Connection Service
  • Executive Lounge
  • Chauffeur Car Service

Click the services tab to find out more and let Fastrack VIP take the stress and worry out of air travel creating the perfect beginning or end to your visit to New Zealand.

Arrival Meet And Assist Service With Fast Track

A Fastrack VIP greeter will welcome guests at the arrivals gate with a personalised signboard.

As soon as guests arrive, the greeter will assist guests to pass as quickly as possible through all immigration and security formalities, using priority channels where available.

Guests are accompanied to baggage reclaim where assistance will be provided with the collection of baggage (utilising an airport trolley), before guests are escorted to Customs and the Ministry for Primary Industries checkpoint.

It is highly recommended to book a baggage porter as part of the service should guests be travelling with multiple large or heavy bags.

After exiting the checkpoints, guests are connected with their onward mode of transportation.

Good to know

  • If the aircraft is parked on a remote position and guests are coached from the aircraft to the terminal building, guests will be met at the coach drop off point or the entrance to immigration.
  • Buggies are not available at this location.
  • Please advise any ground transportation details at the time of reservation.
  • Baggage assistance is provided utilising an airport trolley, and for a reasonable amount of bags that can comfortably fit one trolley.
  • Maximum of 3 standard size and weight bags per trolley.
  • Guests may need to handle their own baggage.
  • Additional baggage assistance can be arranged for an additional charge.
  • The greeter may only accompany the client through security, immigration, and customs channels where this is permitted by the local authorities.
  • Guests must select the correct Customs channel applicable to their situation.
  • The greeter will endeavour to expedite guests where possible. We cannot guarantee that this option will always be available.
  • The airports Immigration Customs and Security Control Departments have the final decision on whether to grant priority or fast track clearance to guests.

 

Package Prices
£352.00
£352.00
£352.00
£352.00
£430.00
£430.00
£430.00
£508.00

Departure Meet And Assist Service With Fast Track

A Fastrack VIP representative will contact the lead guest (or driver if advised) in advance of their arrival at the airport to confirm the meeting time and location.

Guests will receive a personal welcome from their Fastrack VIP greeter at the designated meeting point, with a name sign for easy identification.

The meeting point may be at the kerbside drop off point, or within the terminal building.

Assistance with baggage will be provided utilising an airport trolley. It is highly recommended to book a baggage porter as part of the service should guests be travelling with multiple large or heavy bags.

Guests will receive assistance with check in and baggage formalities before swiftly moving onward through the security check point using the priority lane, and on to immigration where assistance will be provided.

Greeters will assist guests at security and help make the most of the time spent in the departure lounge, whether it be dining, shopping, or relaxing in one of the executive lounges (whereby the airline ticket entitles lounge access, or if access been booked as an additional service).

Leaving the guests to relax, the greeter will return to a prearranged meeting point to escort guests to the gate in time for departure.

Good to know

  • This service is available from 2 hours before the flights the flights scheduled time of departure.
  • Buggies are not available at this location.
  • Please advise any ground transportation details at the time of reservation.
  • Baggage assistance is provided utilising an airport trolley, and for a reasonable amount of bags that can comfortably fit one trolley.
  • Maximum of 3 standard size and weight bags per trolley.
  • Guests may need to handle their own baggage.
  • Additional baggage assistance can be arranged for an additional charge.
  • Check in will be conducted using the quickest option available based on the guests ticketed class of travel.
  • The greeter may only accompany the client through security, immigration, and customs channels where this is permitted by the local authorities.
  • The greeter will endeavour to expedite guests where possible. We cannot guarantee that this option will always be available.
  • The airports Immigration Customs and Security Control Departments have the final decision on whether to grant priority or fast track clearance to guests.
Package Prices
£352.00
£352.00
£352.00
£352.00
£430.00
£430.00
£430.00
£508.00

Auckland airport Lounge Experience

Our VIP airport lounge services at Auckland make your stay as comfortable and relaxing as possible.

Escape from the hustle and bustle of Auckland and leave the crowded, noisy departure terminals behind with our carefully chosen partner executive lounges.

Whether you want to just relax into a comfortable chair, celebrate in style or find a quiet corner to work we have just the space for you.

Relax and recharge your batteries in calm and tranquil surroundings of a lounge in Auckland whilst indulging in an enticing selection of complimentary hot and cold food and drink.

There are different lounges available in different terminals of Auckland, please contact us for more details.

Available Lounges at Auckland airport

Lounge NameTerminal
Strata Lounge1