Meet & Assist Services at Cochin Airport

A Fastrack VIP greeter will welcome guests at the arrivals gate with a personalised signboard.

As soon as guests arrive, the greeter will assist guests to pass as quickly as possible through all immigration and security formalities.

Moving on to baggage reclaim, a porter will be on hand to assist with any baggage.

After exiting customs guests are connected with any waiting ground transportation, and baggage will be transferred to any waiting onwards transport on behalf of the guests

Good to know

• This service is available for DOMESTIC flights only.
• For any international arrivals guests will be met AFTER they have cleared immigration and customs. No assistance will be available from the arrivals gate to immigration / customs.
• If the aircraft is parked on a remote position and guests are coached from the aircraft to the terminal building, guests will be met at the coach drop off point or the entrance to immigration.
• Buggies are not available at this location.
• Please advise any ground transportation details at the time of reservation.
• Baggage assistance is provided for up to 3 bags per reservation.
• Guests may need to handle their own baggage.
• The greeter may only accompany the client through security, immigration, and customs channels where this is permitted by the local authorities.
• Guests must select the correct Customs channel applicable to their situation.
• No official immigration fast track is provided by the immigration services at this location.
• The greeter will endeavour to expedite guests where possible. We cannot guarantee that this option will always be available.
• The airports Immigration Customs and Security Control Departments have the final decision on whether to grant priority or fast track clearance to guests.

Guests receive a personal welcome from their Fastrack VIP greeter at the designated meeting point with a name sign for easy identification The meeting point may be at the kerbside drop off point or within the terminal building.

A baggage porter will be on hand to take care of the luggage.

Guests will receive assistance with check in and baggage formalities before swiftly moving onwards through the security check point and on to immigration where assistance will be provided.

Greeters will assist guests at security and help make the most of the time spent in the departure lounge, whether it be dining, shopping, or relaxing in one of the executive lounges (whereby the airline ticket entitles lounge access, or if access been booked as an additional service).

Leaving the guests to relax, the greeter will return to a prearranged meeting point to escort guests to the gate in time for departure.

Good to know

• The service is available for 3 hours before scheduled time of departure.
• Individual greeter details are not available at this location
• The guest or driver must contact the local number provided at least 60 minutes prior to arrival at the airport to coordinate the meeting point
• Please advise any ground transportation details at the time of reservation.
• Buggies are not available at this location.
• Baggage assistance is provided for up to 3 bags per reservation.
• Guests may need to handle their own baggage.
• The greeter may only accompany the client through immigration and customs channels where this is
• permitted by the local authorities.
• No official security & immigration fast track is provided by the Indian immigration services at this location.
• The greeter will endeavour to expedite where possible. We cannot guarantee that this option will always be available.
• The airports Immigration Customs and Security Control Departments have the final decision on whether to grant priority or fast track clearance to guests.

A Fastrack VIP greeter will welcome guests at the arrivals gate as they disembark the aircraft with a personalised signboard.

As soon as guests arrive, the greeter will assist guests to pass as quickly as possible through all immigration and security formalities.

Time permitting, greeters will help guests make the most of the time spent in the departure lounge, whether it be dining, shopping, or relaxing in one of the executive lounges (whereby the airline ticket entitles lounge access, or if access been booked as an additional service).

Leaving the guests to relax, the greeter will return to a prearranged meeting point to escort guests to the gate in time for departure.

Good to know

• This service is available for connections up to 3 hours for guests holding though tickets.
• This service is not available for guests holding separate tickets with different airlines that necessitates the collection of luggage and and recheck-in. This would be considered a separate arrival and departure service.
• Airline and airport minimum connection times and through ticket and baggage regulations must be respected.
• If the aircraft is parked on a remote position and guests are coached from the aircraft to the terminal building guests will be met at the coach drop off point or the entrance to immigration.
• Buggies are not available at this location.
• No official immigration fast track is provided by the immigration services at this location.
• The greeter will endeavour to expedite guests where possible. We cannot guarantee that this option will always be available.
• The airports Immigration Customs and Security Control Departments have the final decision on whether to grant priority or fast track clearance to guests.