Meet & Assist Services at Detroit Airport

(DTW)

Detroit Airport Concierge Services

Detroit, United States

Detroit Metropolitan Wayne County Airport (IATA Code: DTW) covers 4,850 Acres of land and is the primary airport serving Detroit and Michigan. Located 32km (20 miles) from Downtown Detroit, the journey from the airport to the city is only around 25 minutes.

Detroit is the birthplace of Motown Records, and home to its Motown Museum (Home of Hitsville) Detroit also has strong ties to the Auto Industry, being nicknamed Motor City,  throughout the city you can visit the industry Murals and museums dedicated to the auto industry.

Whether flying for business or leisure, departing or arriving Fastrack VIP are delighted to offer the following services at Detroit Airport:

  • Gate to Gate Connection Service
  • Arrival Meet & Assist Service
  • Departure Meet & Assist Service

Click the services tab to find out more and let Fastrack VIP take the stress and worry out of air travel creating the perfect beginning or end to your visit to United States.

Arrival Meet And Assist Service DOMESTIC FLIGHTS ONLY

A Fastrack VIP greeter will welcome guests at the arrivals gate with a personalised signboard.

As soon as guests arrive, the greeter will assist guests to pass as quickly as possible through all arrival formalities.

Guests are accompanied to baggage reclaim where assistance will be provided with the collection of baggage for up to 3 standard sized bags (utilising an airport trolley), before guests are escorted to the Customs checkpoint.

It is highly recommended to book a baggage porter as part of the service should guests be travelling with multiple large or heavy bags.

After exiting the checkpoints, guests are connected with their onward mode of transportation.

Good to know

  • This service is available for DOMESTIC / INTERNAL USA flights only.
  • This service is not available for international flight arrivals.
  • If this service is requested for international arrivals the greeter will only able to meet guests AFTER customs in the public area of the arrivals hall.
  • Service available from 0600 to 2200.
  • Please contact us if flight arrival time is outside of this window as additional charges apply.
  • Additional charges apply to any services taking place on a USA public.
  • If the aircraft is parked on a remote position and guests are coached from the aircraft to the terminal building, guests will be met at the coach drop off point or the entrance to immigration.
  • Buggies are not available at this location.
  • Please advise any ground transportation details at the time of reservation.
  • Baggage assistance is provided utilising an airport trolley, and for a reasonable amount of bags that can comfortably fit one trolley.
  • Maximum of 3 standard size and weight bags per trolley.
  • Guests may need to handle their own baggage.
  • Additional baggage assistance can be arranged for an additional charge.
  • The greeter may only accompany the client through security, immigration, and customs channels where this is permitted by the local authorities.
  • Guests must select the correct Customs channel applicable to their situation.
  • The greeter will endeavour to expedite where possible. We cannot guarantee that this option will always be available.
  • The airports Immigration Customs and Security Control Departments have the final decision on whether to grant priority or fast track clearance to guests.
Package Prices
£622.00
£700.00
£777.00
£855.00
£933.00
£1011.00
£1088.00
£1166.00

Arrival Meet And Assist Service - Guests Travelling On Delta (DL) Operated Flights Only

A Fastrack VIP representative will welcome guests at the arrivals gate with a personalised signboard.

Guests will be directed to the immigration check point by their greeter. Due to security restrictions guests will be required to handle their own hand baggage and pass through immigration without the greeter.

Once guests have cleared immigration the greeter will reconnect and accompany to baggage reclaim where assistance will be provided with the collection of baggage. Guests will then be escorted to the Customs checkpoint.

After exiting the checkpoints, guests are connected with their onward mode of transportation.

Good to know

  • The service is only available for guests holding tickets on flights operated by Delta Airlines (DL)
  • The service is not available for codeshare flights operated by another airline using an DL flight number.
  • The service is available for domestic and international flight arrivals.
  • If the aircraft is parked on a remote position and guests are coached from the aircraft to the terminal building, guests will be met at the coach drop off point or the entrance to immigration.
  • Buggies are not available at this location.
  • Please advise any ground transportation details at the time of reservation.
  • For security reasons guests will need to handle their own hand baggage.
  • Baggage assistance is provided for a reasonable amount of baggage.
  • Guests may need to handle their own checked in baggage.
  • The greeter will not accompany guests through immigration.
  • The greeter will may only accompany guests through the customs channels where this is permitted by the local authorities.
  • Guests must select the correct Customs channel applicable to their situation.
  • No official immigration fast track is provided by the immigration services at this location.
  • The airports Immigration Customs and Security Control Departments have the final decision on whether to grant priority or fast track clearance to guests.
Package Prices
£777.00
£933.00
£1088.00
£1244.00
£1399.00
£1554.00
£1710.00
£1865.00

Departure Meet And Assist Service

A Fastrack VIP representative will contact the lead guest (or driver if advised) in advance of their arrival at the airport to confirm the meeting time and location.

Guests will receive a personal welcome from their Fastrack VIP greeter at the designated meeting point, with a name sign for easy identification.

The meeting point may be at the kerbside drop off point, or within the terminal building.

Assistance with baggage will be provided utilising an airport trolley for up to 3 standard sized bags. It is highly recommended to book a baggage porter as part of the service should guests be travelling with multiple large or heavy bags.

Guests will receive assistance with check in and baggage formalities before swiftly moving onward through the security check point using the priority lane where available, and on to immigration where assistance will be provided.

Greeters will assist guests at security and help make the most of the time spent in the departure lounge, whether it be dining, shopping, or relaxing in one of the executive lounges (whereby the airline ticket entitles lounge access, or if access been booked as an additional service).

Leaving the guests to relax, the greeter will return to a prearranged meeting point to escort guests to the gate in time for departure.

Good to know

  • This service is available from 2 hours before the flights the flights scheduled time of departure.
  • Service available from 0600 to 2200.
  • Please contact us if flight arrival time is outside of this window as additional charges apply.
  • Additional charges apply to any services taking place on a USA public.
  • Buggies are not available at this location.
  • Please advise any ground transportation details at the time of reservation.
  • Baggage assistance is provided utilising an airport trolley, and for a reasonable amount of bags that can comfortably fit one trolley.
  • Maximum of 3 standard size and weight bags per trolley.
  • Guests may need to handle their own baggage.
  • Additional baggage assistance can be arranged for an additional charge.
  • Check in will be conducted using the quickest option available based on the guests ticketed class of travel.
  • The greeter may only accompany the client through security, immigration, and customs channels where this is permitted by the local authorities.
  • The greeter will endeavour to expedite where possible. We cannot guarantee that this option will always be available.
  • The airports Immigration Customs and Security Control Departments have the final decision on whether to grant priority or fast track clearance to guests.
Package Prices
£622.00
£700.00
£777.00
£855.00
£933.00
£1011.00
£1088.00
£1166.00

Departure Meet And Assist Service - Guests Travelling On Delta (DL) Operated Flights Only

A Fastrack VIP representative will contact the lead guest (or driver if advised) in advance of their arrival at the airport to confirm the meeting time and location.

Guests will receive a personal welcome from their greeter at the designated meeting point, with a name sign for easy identification.

The meeting point may be at the kerbside drop off point, or within the terminal building.

Assistance with baggage will be provided.

Guests will receive priority assistance with check in and baggage formalities before swiftly moving onward through the security check point using the priority lane where available, and on to immigration where assistance will be provided.

Guests will be invited to relax in the Sky Club Lounge before their flight.

Leaving the guests to relax, the greeter will return to a prearranged meeting point to escort guests to the gate in time for departure.

Good to know

  • The service is only available for guests holding tickets on flights operated by Delta Airlines (DL)
  • The service is not available for codeshare flights operated by another airline using an DL flight number.
  • This service is available from 2 hours before the flights the flights scheduled time of departure.
  • Buggies are not available at this location.
  • Please advise any ground transportation details at the time of reservation.
  • Baggage assistance is provided.
  • Guests may need to handle their own baggage.
  • Additional baggage assistance can be arranged locally. Any porter fees are the responsibility of the guest.
  • Check in will be conducted using the quickest option available based on the guests ticketed class of travel.
  • The greeter may only accompany the client through security, immigration, and customs channels where this is permitted by the local authorities.
  • The greeter will endeavour to expedite where possible. We cannot guarantee that this option will always be available.
  • The airports Immigration Customs and Security Control Departments have the final decision on whether to grant priority or fast track clearance to guests.
Package Prices
£777.00
£933.00
£1088.00
£1244.00
£1399.00
£1554.00
£1710.00
£1865.00

Gate to Gate Flight Connection Meet And Assist DOMESTIC TO DOMESTIC / DOMESTIC TO INTERNATIONAL FLIGHTS ONLY

A Fastrack VIP greeter will welcome guests at the arrivals gate as they disembark the aircraft with a personalised signboard.

As soon as guests arrive, the greeter will assist guests to pass as quickly as possible through all immigration and security formalities.

Time permitting, greeters will help guests make the most of the time spent in the departure lounge, whether it be dining, shopping, or relaxing in one of the executive lounges (whereby the airline ticket entitles lounge access, or if access been booked as an additional service).

Leaving the guests to relax, the greeter will return to a prearranged meeting point to escort guests to the gate in time for departure.

Good to know

  • This service is available for connections up to 2 hours for guests holding though tickets.
  • This service is available for DOMESTIC TO DOMESTIC / DOMESTIC TO INTERNATIONAL FLIGHTS ONLY.
  • This service is not available for international flight arrivals connecting to international or domestic flights.
  • This service is not available for guests holding separate tickets with different airlines that necessitates the collection of luggage and and recheck-in. This would be considered a separate arrival and departure service.
  • Service available from 0600 to 2200.
  • Please contact us if flight arrival time or flight departure time is outside of this window as additional charges apply.
  • Additional charges apply to any services taking place on a USA public.
  • Airline and airport minimum connection times and through ticket and baggage regulations must be respected.
  • If the aircraft is parked on a remote position and guests are coached from the aircraft to the terminal building guests will be met at the coach drop off point or the entrance to immigration.
  • Buggies are not available at this location.
  • No official immigration fast track is provided by the immigration services at this location.
  • The greeter will endeavour to expedite guests where possible. We cannot guarantee that this option will always be available.
  • The airports Immigration Customs and Security Control Departments have the final decision on whether to grant priority or fast track clearance to guests.
Package Prices
£700.00
£777.00
£855.00
£933.00
£1011.00
£1088.00
£1166.00
£1244.00

Gate to Gate Flight Connection Meet And Assist - Guests Travelling On Delta (DL) Operated Flights Only

A Fastrack VIP representative will welcome guests at the arrivals gate as they disembark the aircraft with a personalised signboard.

As soon as guests arrive the greeter will assist and expedite as quickly as possible through formalities and onwards to the next departure gate.

Time permitting, guests will be invited to relax in the Sky Club before their flight.

Leaving the guests to relax they will return to the lounge or meeting point to escort the guests to the gate in time for departure

Good to know

  • This service is available for connections up to 4 hours for guests holding though tickets.
  • The service is only available for guests holding tickets on flights operated by Delta Airlines (DL)
  • The service is not available for codeshare flights operated by another airline using an DL flight number.
  • This service is not available for guests holding separate tickets with different airlines that necessitates the collection of luggage and and recheck-in. This would be considered a separate arrival and departure service.
  • Airline and airport minimum connection times and through ticket and baggage regulations must be respected.
  • If the aircraft is parked on a remote position and guests are coached from the aircraft to the terminal building guests will be met at the coach drop off point or the entrance to immigration.
  • Buggies are not available at this location.
  • Airline and airport minimum connection times and through ticket and baggage regulations must be respected.
  • If the aircraft is parked on a remote position and guests are coached from the aircraft to the terminal building guests will be met at the coach drop off point or the entrance to immigration.
  • No official immigration fast track is provided by the immigration services at this location.
  • The greeter will endeavour to expedite guests where possible. We cannot guarantee that this option will always be available.
  • The airports Immigration Customs and Security Control Departments have the final decision on whether to grant priority or fast track clearance to guests.
Package Prices
£777.00
£933.00
£1088.00
£1244.00
£1399.00
£1554.00
£1710.00
£1865.00

Unfortunately, we currently don’t have any available lounges at this airport.

We always strive to meet your expectations and give you the best possible experience at each and every airport we operate at.

Please get in touch with our team directly to see if there is anything we can do.