Meet & Assist Services at Hong Kong Airport

(HKG)

Hong Kong Airport Concierge Services

Hong Kong, China

Hong Kong Airport (IATA Code: HKG) lies 34 kilometres / 21 miles from Hong Kong city centre.

Once a British colony , Hong Kong is now part of China as a special administrative region. The city has the largest number of skyscrapers in the world with a mix of traditional colonial and Chinese architecture mixed in with the modern city scape.

Hong Kongs Cantonese name translates into Fragrant Harbour , a name which the city has been referred to for centuries., and derived from the the cities past as a major trading post for incense. Even today visitors will still notice the smell on incense as they wonder the city streets. The city remains a major trading post and one of the most important international trade and financial services centres in the world.

No trip to Hong Kong is complete without taking the famous Star Line Ferry to Kowloon to marvel and shop at the the neon-lit Mong Kok’s market and experience the traditional Chinese Tsim Sha Tsui district. For something a little calmer the Ngong Ping 360 Cable Car transports visitors to the Tian Tan Big Buddha and Po Lin Monastery, major centre of Buddhism in Hong Kong.

As the sunsets on Hong Kong the world famous light and sound show begins across Victoria harbour , the perfect way to round of a day in this busy metropolis.

Whether flying for business or leisure, departing or arriving Fastrack VIP are delighted to offer the following services at Hong Kong Airport:

  • Arrival Meet & Assist Service
  • Departure Meet & Assist Service
  • Buggy Service

Click the services tab to find out more and let Fastrack VIP take the stress and worry out of air travel creating the perfect beginning or end to your visit to China.

Arrival Meet And Assist Service

A Fastrack VIP representative will welcome guests at the arrivals gate as they disembark the aircraft with a personalised signboard.

As soon as guests arrive, the greeter will assist guests to pass as quickly as possible through all immigration and security formalities.

Guests are accompanied to baggage reclaim.

It is highly recommended to book a baggage porter as part of the service should guests be travelling with multiple large or heavy bags.

After exiting the checkpoints, guests are connected with their onward mode of transportation.

Good to know

  • This service is available from 06:00 – 23:59
  • Please contact us if flight arrival time is outside of this window as additional charges apply.
  • Individual greeter details and contact information are not available at this location.
  • If the aircraft is parked on a remote position and guests are coached from the aircraft to the terminal building, guests will be met at the coach drop off point or the entrance to immigration.
  • Please advise any ground transportation details at the time of reservation.
  • Guests may need to handle their own baggage. if no baggage porter is booked.
  • The greeter may only accompany the client through security, immigration, and customs channels where this is permitted by the local authorities.
  • Guests must select the correct Customs channel applicable to their situation.
  • No official immigration fast track is provided by the immigration services at this location.
  • The greeter will endeavour to expedite guests where possible. We cannot guarantee that this option will always be available.
  • The airports Immigration Customs and Security Control Departments have the final decision on whether to grant priority or fast track clearance to guests.
Package Prices
£140.00
£279.00
£419.00
£558.00
£697.00
£837.00
£976.00
£1115.00

Departure Meet & Assist Service

Guests will receive a personal welcome from their Fastrack VIP representative at a designated meeting point, with a name sign for easy identification.

The meeting point may be at the kerbside drop off point, or within the terminal building.

It is highly recommended to book a baggage porter as part of the service.

Guests will receive assistance with check in and baggage formalities before moving onward through the immigration and security check point.

Greeters will assist guests at security and help make the most of the time spent in the departure lounge, whether it be dining, shopping, or relaxing in one of the executive lounges (whereby the airline ticket entitles lounge access, or if access been booked as an additional service).

Leaving the guests to relax, the greeter will return to a prearranged meeting point to escort guests to the gate in time for departure.

Good to know

  • The service is available for 3 hours before scheduled time of departure.
  • Service available from 06:00 to 23:59
  • Please contact us if flight departure time or estimated time of arrival at the airport is outside of this window as additional charges apply.
  • Individual greeter details contact information are not available at this location.
  • The guest or driver must contact the local number provided when leaving their accommodation and again when about to cross the Tsing Ma Bridge to coordinate the meeting point.
  • Check in will be conducted using the quickest option available based on the guests ticketed class of travel.
  • Guests may need to handle their own baggage if no porter is booked.
  • Please advise any ground transportation details at the time of reservation.
  • The greeter may only accompany the client through security, immigration, and customs channels where this is permitted by the local authorities.
  • No official immigration fast track is provided by the immigration services at this location.
  • The greeter will endeavour to expedite guests where possible. We cannot guarantee that this option will always be available.
  • The airports Immigration Customs and Security Control Departments have the final decision on whether to grant priority or fast track clearance to guests.
Package Prices
£140.00
£279.00
£419.00
£558.00
£697.00
£837.00
£976.00
£1115.00

Gate to Gate Flight Connection Meet And Assist

A Fastrack VIP representative will welcome guests at the arrivals gate as they disembark the aircraft with a personalised signboard.

As soon as guests arrive, the greeter will assist guests to pass as quickly as possible through all immigration and security formalities.

Time permitting, greeters will help guests make the most of the time spent in the departure lounge, whether it be dining, shopping, or relaxing in one of the executive lounges (whereby the airline ticket entitles lounge access, or if access been booked as an additional service).

Leaving the guests to relax, the greeter will return to a prearranged meeting point to escort guests to the gate in time for departure.

Good to know

  • Service available from 06:00 to 23:59
  • Please contact us if flight arrival time or flight departure time is outside of this window as additional charges apply.
  • This service is available for connections up to 4 hours for guests holding thought tickets.
  • This service is not available for guests holding separate tickets with different airlines that necessitates the collection of luggage and and recheck-in. This would be considered a separate arrival and departure service.
  • Airline and airport minimum connection times and through ticket and baggage regulations must be respected.
  • If the aircraft is parked on a remote position and guests are coached from the aircraft to the terminal building guests will be met at the coach drop off point or the entrance to immigration.
  • No official immigration fast track is provided by the immigration services at this location.
  • The greeter will endeavour to expedite guests where possible. We cannot guarantee that this option will always be available.
  • The airports Immigration Customs and Security Control Departments have the final decision on whether to grant priority or fast track clearance to guests.
Package Prices
£279.00
£558.00
£837.00
£1115.00
£1394.00
£1673.00
£1952.00
£2230.00

Unfortunately, we currently don’t have any available lounges at this airport.

We always strive to meet your expectations and give you the best possible experience at each and every airport we operate at.

Please get in touch with our team directly to see if there is anything we can do.