Meet & Assist Services at London City

A Fastrack VIP greeter will welcome guests at the arrivals gate with a personalised signboard.

As soon as guests arrive, the greeter will assist guests to pass as quickly as possible through all immigration and security formalities.

Guests are accompanied to baggage reclaim where assistance will be provided with the collection of baggage for up to 3 standard sized bags (utilising an airport trolley), before guests are escorted to the Customs checkpoint.

It is highly recommended to book a baggage porter as part of the service should guests be travelling with multiple large or heavy bags.

After exiting the checkpoints, guests are connected with their onward mode of transportation.

Good to know

• Service available from 0600 to 2200
• Please contact us if flight arrival time is outside of this window as additional charges apply
• Services taking place on a public holiday will incur a 20 % surcharge.
• If the aircraft is parked on a remote position and guests are coached from the aircraft to th