Meet & Assist Services at Luxembourg Airport

A Fastrack VIP representative will welcome guests at the arrivals gate as they disembark the aircraft with a personalised signboard.

As soon as guests arrive a chauffeured vehicle will provide transport the short distance from the aircraft to the terminal.

The greeter will assist the party to pass as quickly as possible through all immigration and security formalities.

After exiting customs guests are connected with any waiting ground transportation.

Good to know

• Vehicle tarmac transfer will be provided only if the aircraft parks at a remote position away from the terminal building.
• In the event the tarmac transport is not available and / or depending on the gate where the flight arrives it will be necessary to travel on foot to the terminal or via the standard transfer coach.Buggies are not available at this location.
• Please advise any ground transportation details at the time of reservation.
• Baggage assistance is provided utilising an airport trolley, and for a reasonable amount of bags that can comfortably fit one trolley.
• Maximum of 2 standard size and weight bags per trolley.
• Guests may need to handle their own baggage.
• Additional baggage assistance can be arranged for an additional charge.
• The greeter may only accompany the client through security, immigration, and customs channels where this is permitted by the local authorities.
• Guests must select the correct Customs channel applicable to their situation.
• No official immigration fast track is provided by the immigration services at this location.
• The greeter will endeavour to expedite where possible. We cannot guarantee that this option will always be available.
• The airports Immigration Customs and Security Control Departments have the final decision on whether to grant priority or fast track clearance to guests.

A Fastrack VIP representative will contact the lead guest (or driver if advised) in advance of their arrival at the airport to confirm the meeting time and location.

Guests will receive a personal welcome from their Fastrack VIP greeter at the designated meeting point, with a name sign for easy identification.

The meeting point may be at the kerbside drop off point, underground car park, or within the terminal building.

Assistance with baggage will be provided utilising an airport trolley for up to 2 standard sized bags. It is highly recommended to book a baggage porter as part of the service should guests be travelling with multiple large or heavy bags.

Guests will receive assistance with check in and baggage formalities before swiftly moving onward through the security check point, and on to immigration where assistance will be provided.

Greeters will assist guests at security and help make the most of the time spent in the departure lounge, whether it be dining, shopping, or relaxing in one of the executive lounges (whereby the airline ticket entitles lounge access, or if access been booked as an additional service).

Leaving the guests to relax, the greeter will return to the lounge, When it is time to board, guests will enjoy travelling by chauffeured luxury vehicle for the short distance from the terminal to the aircraft.

Good to know

• This service is available from 2 hours before the flights the flights scheduled time of departure.
• Buggies are not available at this location.
• Please advise any ground transportation details at the time of reservation.
• Baggage assistance is provided utilising an airport trolley, and for a reasonable amount of bags that can comfortably fit one trolley.
• Maximum of 2 standard size and weight bags per trolley.
• Guests may need to handle their own baggage.
• Additional baggage assistance can be arranged for an additional charge.
• Check in will be conducted using the quickest option available based on the guests ticketed class of travel.
• Car tarmac transfer will be provided only if the aircraft parks at a remote position away from the terminal building.
• In the event the car tarmac transport is not available and / or depending on the gate where the flight departs it will be necessary to travel on foot from the terminal or via the standard transfer coach.
• The greeter may only accompany the client through security, immigration, and customs channels where this is permitted by the local authorities.
• No official security or immigration fast track is provided by the authorities at this location for non eligible ticket holders. The greeter will endeavour to expedite where possible. We cannot guarantee that this option will always be available.
• The airports Immigration Customs and Security Control Departments have the final decision on whether to grant priority or fast track clearance to guests.