Meet & Assist Services at Madrid Barajas Airport

(MAD)

Madrid Barajas Airport Concierge Services

Madrid Barajas Airport (IATA Code: MAD) lies 13 kilometres / 8 miles northeast of Madrid, the capital city of Spain.

Nestled by the River Manzanares, Madrid is in the centre of Spain and as the capital city it is home to both the seat of government and the residence of the Spanish monarch, as well as serving as the political, economic, and cultural centre of the country.

Landmarks include the Plaza Mayor, the Royal Palace of Madrid; the Royal Theatre, a restored 1850 Opera House, the 19th-century National Library building ,founded in 1712, and containing some of Spain’s historical archives; alongside many national museums.

The Cibeles Palace and Fountain have become a symbol of Madrid and is traditionally where Real Madrid football club celebrate their victories with the captain placing a team flag and scarf on the statue.

Whether flying for business or leisure, departing or arriving Fastrack VIP are delighted to offer the following services at Madrid Barajas Airport:

  • Elite Arrival Service
  • Elite Departure Service
  • Arrival Meet & Assist Service
  • Departure Meet & Assist Service
  • Luggage Porter
  • Executive Lounge

Click the services tab to find out more and let Fastrack VIP take the stress and worry out of air travel creating the perfect beginning or end to your visit to Spain.

Arrival Meet And Assist Service

A Fastrack VIP greeter will welcome guests at the arrivals gate with a personalised signboard.

As soon as guests arrive, the greeter will assist guests to pass as quickly as possible through all immigration and security formalities.

Guests are accompanied to baggage reclaim where assistance will be provided with the collection of baggage for up to 1 standard sized bag per guest (utilising an airport trolley), before guests are escorted to the Customs checkpoint.

It is highly recommended to book a baggage porter as part of the service should guests be travelling with multiple large or heavy bags.

After exiting the checkpoints, guests are connected with their onward mode of transportation.

Good to know

  • If the aircraft is parked on a remote position and guests are coached from the aircraft to the terminal building, guests will be met at the coach drop off point or the entrance to immigration.
  • Buggies are not available at this location.
  • Please advise any ground transportation details at the time of reservation.
  • Baggage assistance is provided utilising an airport trolley, and for a reasonable amount of bags that can comfortably fit one trolley.
  • Maximum of 3 standard size and weight bags per trolley.
  • Maximum of 1 standard size and weight bags per guest.
  • Guests may need to handle their own baggage.
  • Additional baggage assistance can be arranged for an additional charge.
  • The greeter may only accompany the client through security, immigration, and customs channels where this is permitted by the local authorities.
  • Guests must select the correct Customs channel applicable to their situation.
  • No official immigration fast track is provided by the immigration services at this location.
  • The greeter will endeavour to expedite guests where possible. We cannot guarantee that this option will always be available.
  • The airports Immigration Customs and Security Control Departments have the final decision on whether to grant priority or fast track clearance to guests.
Package Prices
£232.00
£232.00
£247.00
£309.00
£386.00
£614.00
£614.00
£614.00

Departure Meet And Assist Service

A Fastrack VIP representative will contact the lead guest (or driver if advised) in advance of their arrival at the airport to confirm the meeting time and location.

Guests will receive a personal welcome from their Fastrack VIP greeter at the designated meeting point, with a name sign for easy identification.

The meeting point may be at the kerbside drop off point, or within the terminal building.

Assistance with baggage will be provided up to 1 standard sized bag per guest (utilising an airport trolley). It is highly recommended to book a baggage porter as part of the service should guests be travelling with multiple large or heavy bags.

Guests will receive assistance with check in and baggage formalities before swiftly moving onward through the security check point using the priority lane where available, and on to immigration.

After guests clear security the greeter will help guests make the most of their time spent in the departure lounge, whether it be dining, shopping, or relaxing in one of the executive lounges (whereby the airline ticket entitles lounge access, or if access been booked as an additional service).

Leaving the guests to relax, the greeter will return to a prearranged meeting point to escort guests to the gate in time for departure.

Good to know

  • This service is available from 2 hours before the flights the flights scheduled time of departure.
  • Buggies are not available at this location.
  • Please advise any ground transportation details at the time of reservation.
  • Baggage assistance is provided utilising an airport trolley, and for a reasonable amount of bags that can comfortably fit one trolley.
  • Maximum of 3 standard size and weight bags per trolley.
  • Maximum of 1 standard size and weight bags per guest.
  • Guests may need to handle their own baggage.
  • Additional baggage assistance can be arranged for an additional charge.
  • Check in will be conducted using the quickest option available based on the guests ticketed class of travel.
  • The greeter may only accompany the client through security, immigration, and customs channels where this is permitted by the local authorities.
  • Spanish regulations do not permit greeters to escort guests through the security check point.
  • Greeters will escort guests to the access points and rendezvous again with them after they have cleared the check point.
  • The greeter will endeavour to expedite guests where possible. We cannot guarantee that this option will always be available.
  • The airports Immigration Customs and Security Control Departments have the final decision on whether to grant priority or fast track clearance to guests.
Package Prices
£242.00
£252.00
£278.00
£350.00
£437.00
£675.00
£685.00
£696.00

Elite Arrival Service

An exclusive VVIP and luxurious Arrival service undertaken away from the main airport terminal.

This is the ultimate in discreet and private services. A private jet style service for guests using commercial flights.

A VIP host will personally welcome guests at the arrivals gate as they disembark the aircraft with a name signboard.

As soon as guests arrive a private chauffeured luxury vehicle will provide transport the from the aircraft to the VIP Suite.

Guests will pass through a dedicated Immigration and Customs counter before entering the VIP Suite.

Once inside the suite guests are invited to relax in the lounge area to enjoy complimentary refreshments, and freshen up whilst VIP hosts take care of the arrival formalities, retrieve any baggage and coordinate with guests onwards transportation.

Baggage will be brought to the VIP suite on the guest’s behalf and transferred to any waiting onwards transport.

Good to know

  • Available regardless of ticket class.
  • Please advise any ground transportation details at the time of reservation.
  • Please provide details and a description of any baggage at the time of reservation.
  • Guests will be asked to sign a baggage authorisation form to allow porters to collect any baggage.
  • The greeter may only accompany the client through security, immigration, and customs channels where this is permitted by the local authorities.
  • The airports Immigration Customs and Security Control Departments have the final decision on whether to grant priority or fast track clearance to guests.
  • In the event the Guardia Civil need to open any baggage for inspection the guest must be present at the check-point.
Package Prices
£648.00
£826.00
£923.00
£1020.00
£1247.00
£1474.00
£1700.00
£1927.00

Elite Departure Service

Depart in style with our exclusive and luxurious VVIP Departure service, undertaken away from the hustle and bustle of the main airport terminal.

This is the ultimate in discreet and private services, a private jet style service for guests using commercial flights.

With its own separate entrance, VIP hosts will personally welcome guests as they arrive at the VIP suite car park.

While guests are relaxing in style and enjoying complimentary drinks and snacks in the VIP suite, VIP hosts will take care of any baggage and check-in formalities on the guests behalf.

Discrete security checks and a priority Immigration checkpoint are all features of the VVIP experience.

When it is time to board guests will enjoy travelling by a private chauffeured luxury car from the VIP Suite direct to the departure gate for boarding.

Good to know

  • Available regardless of ticket class.
  • The service is available for 2 hours before scheduled time of departure.
  • Guests must arrive at the VIP suite a minimum of 2 hours prior to departure to allow for baggage check-in to be undertaken.
  • Check-in of guests and baggage is subject to each individual airlines approval and regulations.
  • Please advise any ground transportation details at the time of reservation.
  • Please provide details and a description of any baggage at the time of reservation.
  • The greeter may only accompany the client through security, immigration, and customs channels where this is permitted by the local authorities.
  • The airports Immigration Customs and Security Control Departments have the final decision on whether to grant priority or fast track clearance to guests.
Package Prices
£648.00
£826.00
£923.00
£1020.00
£1247.00
£1474.00
£1700.00
£1927.00

Unfortunately, we currently don’t have any available lounges at this airport.

We always strive to meet your expectations and give you the best possible experience at each and every airport we operate at.

Please get in touch with our team directly to see if there is anything we can do.