Meet & Assist Services at Madrid Barajas Airport

A Fastrack VIP greeter will welcome guests at the arrivals gate with a personalised signboard.

As soon as guests arrive, the greeter will assist guests to pass as quickly as possible through all immigration and security formalities.

Guests are accompanied to baggage reclaim where assistance will be provided with the collection of baggage for up to 1 standard sized bag per guest (utilising an airport trolley), before guests are escorted to the Customs checkpoint.

It is highly recommended to book a baggage porter as part of the service should guests be travelling with multiple large or heavy bags.

After exiting the checkpoints, guests are connected with their onward mode of transportation.

Good to know

• Service available from 0600 to 2200.
• Please contact us if the flight arrival time is outside of this window as additional charges apply.
• If the aircraft is parked on a remote position and guests are coached from the aircraft to the terminal building, guests will be met at the coach drop off point or the entrance to immigration.
• Buggies are not available at this location.
• Please advise any ground transportation details at the time of reservation.
• Baggage assistance is provided utilising an airport trolley,
• Maximum of 1 standard size and weight bags per guest.
• Guests may need to handle their own baggage.
• Additional baggage assistance can be arranged for an additional charge.
• The greeter may only accompany the client through security, immigration, and customs channels where this is permitted by the local authorities.
• Guests must select the correct Customs channel applicable to their situation.
• No official immigration fast track is provided by the immigration services at this location.
• The greeter will endeavour to expedite guests where possible. We cannot guarantee that this option will always be available.
• The airports Immigration Customs and Security Control Departments have the final decision on whether to grant priority or fast track clearance to guests.

An exclusive VVIP and luxurious Arrival service undertaken away from the main airport terminal.

This is the ultimate in discreet and private services. A private jet style service for guests using commercial flights.

A VIP host will personally welcome guests at the arrivals gate as they disembark the aircraft with a name signboard.

As soon as guests arrive a private chauffeured luxury vehicle will provide transport the from the aircraft to the VIP Suite.

Guests will pass through a dedicated Immigration and Customs counter before entering the VIP Suite.

Once inside the suite guests are invited to relax in the lounge area to enjoy complimentary refreshments, and freshen up whilst VIP hosts take care of the arrival formalities, retrieve any baggage and coordinate with guests onwards transportation.

Baggage will be brought to the VIP suite on the guest’s behalf and transferred to any waiting onwards transport.

Good to know

• Available regardless of ticket class.
• Please contact us if more than 6 guests are travelling.
• Please advise any ground transportation details at the time of reservation.
• Please provide details and a description of any baggage at the time of reservation.
• Guests will be asked to sign a baggage authorisation form to allow porters to collect any baggage.
• In the event the tarmac transport is not available and / or depending on the gate where the flight parks it may be necessary to travel on foot to / from the terminal or via the standard transfer coach.
• The greeter may only accompany the client through security, immigration, and customs channels where this is permitted by the local authorities.
• The airports Immigration Customs and Security Control Departments have the final decision on whether to grant priority or fast track clearance to guests.
• In the event the Guardia Civil need to open any baggage for inspection the guest must be present at the check-point.

An exclusive VVIP and luxurious Arrival service undertaken away from the main airport terminal.

This is the ultimate in discreet and private services. A private jet style service for guests using commercial flights.

A VIP host will personally welcome guests at the arrivals gate as they disembark the aircraft with a name signboard.

As soon as guests arrive a private chauffeured luxury vehicle will provide transport the from the aircraft to the VIP Suite.

Guests will pass through a dedicated Immigration and Customs counter before entering the VIP Suite.

Once inside the suite guests are invited to relax in the their own private lounge to enjoy complimentary refreshments, and freshen up whilst VIP hosts take care of the arrival formalities, retrieve any baggage and coordinate with guests onwards transportation.

Baggage will be brought to the VIP suite on the guest’s behalf and transferred to any waiting onwards transport.

Good to know

• Available regardless of ticket class.
• Please contact us if more than 6 guests are travelling.
• Please advise any ground transportation details at the time of reservation.
• Please provide details and a description of any baggage at the time of reservation.
• Guests will be asked to sign a baggage authorisation form to allow porters to collect any baggage.
• In the event the tarmac transport is not available and / or depending on the gate where the flight parks it may be necessary to travel on foot to / from the terminal or via the standard transfer coach.
• The greeter may only accompany the client through security, immigration, and customs channels where this is permitted by the local authorities.
• The airports Immigration Customs and Security Control Departments have the final decision on whether to grant priority or fast track clearance to guests.
• In the event the Guardia Civil need to open any baggage for inspection the guest must be present at the check-point.

A Fastrack VIP representative will contact the lead guest (or driver if advised) in advance of their arrival at the airport to confirm the meeting time and location.

Guests will receive a personal welcome from their Fastrack VIP greeter at the designated meeting point, with a name sign for easy identification.

The meeting point may be at the kerbside drop off point, or within the terminal building.

Assistance with baggage will be provided up to 1 standard sized bag per guest (utilising an airport trolley). It is highly recommended to book a baggage porter as part of the service should guests be travelling with multiple large or heavy bags.

Guests will receive assistance with check in and baggage formalities before swiftly moving onward through the security check point using the priority lane where available, and on to immigration.

After guests clear security the greeter will help guests make the most of their time spent in the departure lounge, whether it be dining, shopping, or relaxing in one of the executive lounges (whereby the airline ticket entitles lounge access, or if access been booked as an additional service).

Leaving the guests to relax, the greeter will return to a prearranged meeting point to escort guests to the gate in time for departure.

Good to know

• This service is available from 2 hours before the flights the flights scheduled time of departure.
• Service available from 0600 to 2200
• Please contact us if flight departure time or estimated time of arrival at the airport is outside of this window as additional charges apply.
• Buggies are not available at this location.
• Please advise any ground transportation details at the time of reservation.
• Baggage assistance is provided utilising an airport trolley.
• Maximum of 1 standard size and weight bags per guest.
• Guests may need to handle their own baggage.
• Additional baggage assistance can be arranged for an additional charge.
• Check in will be conducted using the quickest option available based on the guests ticketed class of travel.
• The greeter may only accompany the client through security, immigration, and customs channels where this is permitted by the local authorities.
• Spanish regulations do not permit greeters to escort guests through the security check point.
• Greeters will escort guests to the access points and rendezvous again with them after they have cleared the check point.
• No official immigration fast track is provided by the immigration services at this location.
• The greeter will endeavour to expedite guests where possible. We cannot guarantee that this option will always be available.
• The airports Immigration Customs and Security Control Departments have the final decision on whether to grant priority or fast track clearance to guests.

Depart in style with our exclusive and luxurious VVIP Departure service, undertaken away from the hustle and bustle of the main airport terminal.

This is the ultimate in discreet and private services, a private jet style service for guests using commercial flights.

With its own separate entrance, VIP hosts will personally welcome guests as they arrive at the VIP suite car park.

While guests are relaxing in style and enjoying complimentary drinks and snacks in the VIP suite, VIP hosts will take care of any baggage and check-in formalities on the guests behalf.

Discrete security checks and a priority Immigration checkpoint are all features of the VVIP experience.

When it is time to board guests will enjoy travelling by a private chauffeured luxury car from the VIP Suite direct to the departure gate for boarding.

Good to know

• Available regardless of ticket class.
• Please contact us if more than 6 guests are travelling.
• The service is available for 2 hours before scheduled time of departure.
• Guests must arrive at the VIP suite a minimum of 2 hours prior to departure to allow for baggage check-in to be undertaken.
• Check-in of guests and baggage is subject to each individual airlines approval and regulations.
• In the event the tarmac transport is not available and / or depending on the gate where the flight parks it may be necessary to travel on foot to / from the terminal or via the standard transfer coach.
• Please advise any ground transportation details at the time of reservation.
• Please provide details and a description of any baggage at the time of reservation.
• The greeter may only accompany the client through security, immigration, and customs channels where this is permitted by the local authorities.
• The airports Immigration Customs and Security Control Departments have the final decision on whether to grant priority or fast track clearance to guests.

A Fastrack VIP greeter will welcome guests at the arrivals gate as they disembark the aircraft with a personalised signboard.

As soon as guests arrive, the greeter will assist guests to pass as quickly as possible through all immigration and security formalities.

Time permitting, greeters will help guests make the most of the time spent in the departure lounge, whether it be dining, shopping, or relaxing in one of the executive lounges (whereby the airline ticket entitles lounge access, or if access been booked as an additional service).

Leaving the guests to relax, the greeter will return to a prearranged meeting point to escort guests to the gate in time for departure.

Good to know

• Available regardless of ticket class.
• Please contact us if more than 6 guests are travelling.
• The service is available for 2 hours before scheduled time of departure.
• Guests must arrive at the VIP suite a minimum of 2 hours prior to departure to allow for baggage check-in to be undertaken.
• Check-in of guests and baggage is subject to each individual airlines approval and regulations.
• Please advise any ground transportation details at the time of reservation.
• Please provide details and a description of any baggage at the time of reservation.
• In the event the tarmac transport is not available and / or depending on the gate where the flight parks it may be necessary to travel on foot to / from the terminal or via the standard transfer coach.
• The greeter may only accompany the client through security, immigration, and customs channels where this is permitted by the local authorities.
• The airports Immigration Customs and Security Control Departments have the final decision on whether to grant priority or fast track clearance to guests.

A Fastrack VIP greeter will welcome guests at the arrivals gate as they disembark the aircraft with a personalised signboard.

As soon as guests arrive, the greeter will assist guests to pass as quickly as possible through all immigration and security formalities.

Time permitting, greeters will help guests make the most of the time spent in the departure lounge, whether it be dining, shopping, or relaxing in one of the executive lounges (whereby the airline ticket entitles lounge access, or if access been booked as an additional service).

Leaving the guests to relax, the greeter will return to a prearranged meeting point to escort guests to the gate in time for departure.

Good to know

• This service is available for connections up to 2 hours for guests holding though tickets.
• This service is not available for guests holding separate tickets with different airlines that necessitates the collection of luggage and and recheck-in. This would be considered a separate arrival and departure service.
• Airline and airport minimum connection times and through ticket and baggage regulations must be respected.
• If the aircraft is parked on a remote position and guests are coached from the aircraft to the terminal building guests will be met at the coach drop off point or the entrance to immigration.
• Buggies are not available at this location.
• The greeter may only accompany the client through security, immigration, and customs channels where this is permitted by the local authorities.
• Spanish regulations do not permit greeters to escort guests through the security check point.
• Greeters will escort guests to the access points and rendezvous again with them after they have cleared the check point.
• No official security fast track is available at this location for non eligible ticket holders.
• No official immigration fast track is provided by the immigration services at this location.
• The greeter will endeavour to expedite guests where possible. We cannot guarantee that this option will always be available.
• The airports Immigration Customs and Security Control Departments have the final decision on whether to grant priority or fast track clearance to guests.

An exclusive VVIP and luxurious connecting flight service undertaken away from the main airport terminal.

This is the ultimate in discreet and private services. A private jet style service for guests using commercial flights.

A VIP hosts will personally welcome guests at the arrivals gate as they disembark the aircraft with a name signboard.

As soon as guests arrive a private chauffeured luxury vehicle will provide transport the short distance from the aircraft to the VIP Suite.

Guests will enjoy maximum privacy and convenience passing quickly through a priority Immigration checkpoint and into the VIP Suite.

Once inside the suite guests are invited to relax in the lounge area to enjoy complimentary refreshments and freshen up whilst VIP hosts take care of the transfer formalities and coordinate any baggage for the next flight.

Discrete security checks and a priority Immigration checkpoint are all features of the VVIP experience.

When it is time to board guests will enjoy travelling by a private chauffeured luxury car from the VIP Suite direct to the departure gate for priority boarding.

Good to know

• Airline and airport minimum connection times must be respected.
• Available regardless of ticket class.
• Please contact us if more than 6 guests are travelling.
• Guests may stay up in the VIP Suite up to 2 hours.
• Check-in of guests and baggage is subject to each individual airlines approval and regulations.
• Please provide details and a description of any baggage at the time of reservation.
• In the event the tarmac transport is not available and / or depending on the gate where the flight parks it may be necessary to travel on foot to / from the terminal or via the standard transfer coach.
• The airports Immigration Customs and Security Control Departments have the final decision on whether to grant priority or fast track clearance to guests.

An exclusive VVIP and luxurious connecting flight service undertaken away from the main airport terminal.

This is the ultimate in discreet and private services. A private jet style service for guests using commercial flights.

A VIP hosts will personally welcome guests at the arrivals gate as they disembark the aircraft with a name signboard.

As soon as guests arrive a private chauffeured luxury vehicle will provide transport the short distance from the aircraft to the VIP Suite.

Guests will enjoy maximum privacy and convenience passing quickly through a priority Immigration checkpoint and into the VIP Suite.

Once inside the suite guests are invited to relax in their own private lounge to enjoy complimentary refreshments and freshen up whilst VIP hosts take care of the transfer formalities and coordinate any baggage for the next flight.

Discrete security checks and a priority Immigration checkpoint are all features of the VVIP experience.

When it is time to board guests will enjoy travelling by a private chauffeured luxury car from the VIP Suite direct to the departure gate for priority boarding.

Good to know

• Airline and airport minimum connection times must be respected.
• Available regardless of ticket class.
• Please contact us if more than 6 guests are travelling.
• Guests may stay up in the VIP Suite up to 2 hours.
• Check-in of guests and baggage is subject to each individual airlines approval and regulations.
• Please provide details and a description of any baggage at the time of reservation.
• In the event the tarmac transport is not available and / or depending on the gate where the flight arrives it will be necessary to travel on foot to the terminal or via the standard transfer coach.
• The airports Immigration Customs and Security Control Departments have the final decision on whether to grant priority or fast track clearance to guests.