Meet & Assist Services at Miami

A Fastrack VIP representative will welcome guests at the arrivals gate with a personalised signboard.

As soon as guests arrive, the greeter will assist guests to pass as quickly as possible through all immigration and security formalities.

Guests are accompanied to baggage reclaim before being escorted to the customs checkpoint.

It is highly recommended to utilise a baggage porter at the airport as Fastrack VIP greeters are unable to handle baggage on behalf of guests.

If baggage assistance is required, the greeter will coordinate assistance with local porters who provide these services, where available.

Any porter fees are the responsibility of the guest.

After exiting the checkpoints, guests are connected with their onward mode of transportation.

Good to know

• The service is only available for guests holding First or Business Class tickets on flights operated by American Airlines (AA)
• The service is not available for codeshare flights operated by another airline using an AA flight number.
• The service is available for domestic and international flight arrivals.
• If the aircraft is parked on a remote position and guests are coached from the aircraft to the terminal building, guests will be met at the coach drop off point or the entrance to immigration.
• Buggies are not available at this location.
• Please advise any ground transportation details at the time of reservation.
• Guests may need to handle their own baggage.
• Additional baggage assistance can be arranged locally. Any porter fees are the responsibility of the guest.
• The greeter may only accompany the client through security, immigration, and customs channels where this is permitted by the local authorities.
• Guests must select the correct Customs channel applicable to their situation.
• The greeter will endeavour to expedite where possible. We cannot guarantee that this option will always be available.
• The airports Immigration Customs and Security Control Departments have the final decision on whether to grant priority or fast track clearance to guests.

A Fastrack VIP representative will contact the lead guest (or driver if advised) in advance of their arrival at the airport to confirm the meeting time and location.

Guests will receive a personal welcome from their greeter at the designated meeting point, with a name sign for easy identification.

The meeting point may be at the kerbside drop off point, or within the terminal building.

It is highly recommended to utilise a baggage porter at the airport as Fastrack VIP greeters are unable to handle baggage on behalf of guests.

If baggage assistance is required, the greeter will coordinate assistance with local porters who provide these services, where available. Any porter fees are the responsibility of the guest..

Guests will receive priority assistance with check in and baggage formalities before swiftly moving onward through the security check point using the priority lane where available, and on to immigration where assistance will be provided.

Guests will be invited to relax in the Admirals Club Lounge before their flight.

Leaving the guests to relax, the greeter will return to a prearranged meeting point to escort guests to the gate in time for departure.

Good to know

• This service is available from 2 hours before the flights the flights scheduled time of departure.
• The service is only available for guests holding First or Business Class tickets on flights operated by American Airlines (AA)
• The service is not available for codeshare flights operated by another airline using an AA flight number.
• Please contact us if 6 or more guests are travelling.
• Buggies are not available at this location.
• Please advise any ground transportation details at the time of reservation.
• Baggage assistance is provided utilising an airport trolley, and for a reasonable amount of bags that can comfortably fit one trolley.
• Maximum of 2 standard size and weight bags per trolley.
• Guests may need to handle their own baggage.
• Additional baggage assistance can be arranged locally. Any porter fees are the responsibility of the guest.
• Check in will be conducted using the quickest option available based on the guests ticketed class of travel.
• The greeter may only accompany the client through security, immigration, and customs channels where this is permitted by the local authorities.
• The greeter will endeavour to expedite where possible. We cannot guarantee that this option will always be available.
• The airports Immigration Customs and Security Control Departments have the final decision on whether to grant priority or fast track clearance to guests.

A Fastrack VIP representative will welcome guests at the arrivals gate as they disembark the aircraft with a personalised signboard

As soon as guests arrive the greeter will assist and expedite as quickly as possible through all immigration and security formalities and onwards to the next departure gate.

Time permitting, guests will be invited to relax in the Admirals Club Lounge before their flight.

Leaving the guests to relax they will return to the lounge or meeting point to escort the guests to the gate in time for departure

Good to know

• This service is available for connections up to 2 hours for guests holding though tickets.
• The service is only available for guests holding First or Business Class tickets on flights operated by American Airlines (AA).
• The service is not available for codeshare flights operated by another airline using an AA flight number.
• This service is not available for guests holding separate tickets with different airlines that necessitates the collection of luggage and and recheck-in. This would be considered a separate arrival and departure service.
• Please contact us if flight arrival time or flight departure time is outside of this window as additional charges apply.
• Please contact us if 6 or more guests are travelling.
• Airline and airport minimum connection times and through ticket and baggage regulations must be respected.
• If the aircraft is parked on a remote position and guests are coached from the aircraft to the terminal building guests will be met at the coach drop off point or the entrance to immigration.
• Buggies are not available at this location.
• Airline and airport minimum connection times and through ticket and baggage regulations must be respected.
• If the aircraft is parked on a remote position and guests are coached from the aircraft to the terminal building guests will be met at the coach drop off point or the entrance to immigration.
• No official immigration fast track is provided by the immigration services at this location.
• The greeter will endeavour to expedite guests where possible. We cannot guarantee that this option will always be available.
• The airports Immigration Customs and Security Control Departments have the final decision on whether to grant priority or fast track clearance to guests.