Meet & Assist Services at Gold Coast Airport

(OOL)

Gold Coast Airport Concierge Services

Gold Coast Airport Website

Gold Coast, Australia

Gold Coast (Coolangatta) International Airport (IATA Code: OOL) lies 90 kilometres / 56 miles south of Brisbane and 22 kilometres / 14 miles south of Surfers Paradise at the southern end of the Gold Coast.

With a stunning coastline of over 43 miles the Gold Coast boasts some the countries and the world’s most popular surfing spots. Contrasting with the vibrant resorts such as Surfers Paradise, away from the coast lie ancient rain forests, mangrove islands, and eucalyptus forests.

Whether flying for business or leisure, departing or arriving Fastrack VIP are delighted to offer the following services at Gold Coast Airport:

  • Arrival Meet & Assist Service With Fast Track
  • Departure Meet & Assist Service With Fast Track
  • Gate to Gate Connection Service
  • Luggage Porter

Click the services tab to find out more and let Fastrack VIP take the stress and worry out of air travel creating the perfect beginning or end to your visit to Australia.

Arrival Meet And Assist Service With Fast Track

A Fastrack VIP greeter will welcome guests at the arrivals gate with a personalised signboard.

As soon as guests arrive, the greeter will assist guests to pass as quickly as possible through all immigration and security formalities, using priority channels where available.

Guests are accompanied to baggage reclaim where assistance will be provided with the collection of baggage (utilising an airport trolley), before guests are escorted to Customs and the Department of Agriculture checkpoint.

It is highly recommended to book a baggage porter as part of the service should guests be travelling with multiple large or heavy bags.

After exiting the checkpoints, guests are connected with their onward mode of transportation.

Good to know

  • This service is available for International and Domestic Arrivals
  • If the aircraft is parked on a remote position and guests are coached from the aircraft to the terminal building, guests will be met at the coach drop off point or the entrance to immigration.
  • Buggies are not available at this location.
  • Please advise any ground transportation details at the time of reservation.
  • Baggage assistance is provided utilising an airport trolley, and for a reasonable amount of bags that can comfortably fit one trolley.
  • Maximum of 3 standard size and weight bags per trolley.
  • Guests may need to handle their own baggage.
  • Additional baggage assistance can be arranged for an additional charge.
  • The greeter may only accompany the client through security, immigration, and customs channels where this is permitted by the local authorities.
  • Guests must select the correct Customs channel applicable to their situation.
  • The greeter will endeavour to expedite guests where possible. We cannot guarantee that this option will always be available.
  • The airports Immigration Customs and Security Control Departments have the final decision on whether to grant priority or fast track clearance to guests.
Package Prices
£385.00
£385.00
£385.00
£385.00
£470.00
£470.00
£470.00
£555.00

Departure Meet And Assist Service With Fast Track

A Fastrack VIP representative will contact the lead guest (or driver if advised) in advance of their arrival at the airport to confirm the meeting time and location.

Guests will receive a personal welcome from their Fastrack VIP greeter at the designated meeting point, with a name sign for easy identification.

The meeting point may be at the kerbside drop off point, or within the terminal building.

Assistance with baggage will be provided utilising an airport trolley. It is highly recommended to book a baggage porter as part of the service should guests be travelling with multiple large or heavy bags.

Guests will receive assistance with check in and baggage formalities before swiftly moving onward through the security check point using the priority lane, and on to immigration where assistance will be provided.

Greeters will assist guests at security and help make the most of the time spent in the departure lounge, whether it be dining, shopping, or relaxing in one of the executive lounges (whereby the airline ticket entitles lounge access, or if access been booked as an additional service).

Leaving the guests to relax, the greeter will return to a prearranged meeting point to escort guests to the gate in time for departure.

Good to know

  • This service is available for International Departures and from 2 hours before the flights scheduled time of departure.
  • Buggies are not available at this location.
  • Please advise any ground transportation details at the time of reservation.
  • Baggage assistance is provided utilising an airport trolley, and for a reasonable amount of bags that can comfortably fit one trolley.
  • Maximum of 3 standard size and weight bags per trolley.
  • Guests may need to handle their own baggage.
  • Additional baggage assistance can be arranged for an additional charge.
  • Check in will be conducted using the quickest option available based on the guests ticketed class of travel.
  • The greeter may only accompany the client through security, immigration, and customs channels where this is permitted by the local authorities.
  • The greeter will endeavour to expedite guests where possible. We cannot guarantee that this option will always be available.
  • The airports Immigration Customs and Security Control Departments have the final decision on whether to grant priority or fast track clearance to guests.
Package Prices
£385.00
£385.00
£385.00
£385.00
£470.00
£470.00
£470.00
£555.00

Unfortunately, we currently don’t have any available lounges at this airport.

We always strive to meet your expectations and give you the best possible experience at each and every airport we operate at.

Please get in touch with our team directly to see if there is anything we can do.