Meet & Assist Services at Amman Queen Alia Airport

A Fastrack VIP greeter will welcome guests at the arrivals gate with a personalised signboard.

As soon as guests arrive, the greeter will assist guests to pass as quickly as possible through all immigration and security formalities, using priority channels where available.

Guests are accompanied to baggage reclaim where assistance will be provided with the collection of baggage, before guests are escorted to the Customs checkpoint.

After exiting the checkpoints, guests are connected with their onward mode of transportation.

Good to know

• If the aircraft is parked on a remote position and guests are coached from the aircraft to the terminal building, guests will be met at the coach drop off point or the entrance to immigration.
• Buggies are not available as part of this service.
• Please advise any ground transportation details at the time of reservation.
• Baggage assistance is provided for a reasonable amount of baggage.
• Guests may need to handle their own baggage.
• Additional baggage assistance can be arranged for an additional charge.
• The greeter may only accompany the client through security, immigration, and customs channels where this is permitted by the local authorities.
• Guests must select the correct Customs channel applicable to their situation.
• The greeter will endeavour to expedite guests where possible. We cannot guarantee that this option will always be available.
• The airports Immigration Customs and Security Control Departments have the final decision on whether to grant priority or fast track clearance to guests.

A Fastrack VIP greeter will welcome guests at the arrivals gate with a personalised signboard.

As soon as guests arrive, the greeter will assist guests to pass as quickly as possible through all immigration and security formalities, using priority channels where available.

Guests are accompanied to baggage reclaim where assistance will be provided with the collection of baggage, before guests are escorted to the Customs checkpoint.

After exiting the checkpoints, guests will be welcomed by a chauffeur who will provide transportation to their hotel / residence in Amman.

Good to know

• If the aircraft is parked on a remote position and guests are coached from the aircraft to the terminal building, guests will be met at the coach drop off point or the entrance to immigration.
• Buggies are not available as part of this service.
• Please advise the details and address of the hotel / residence in Amman.
• Baggage assistance is provided for a reasonable amount of baggage.
• Guests may need to handle their own baggage.
• Additional baggage assistance can be arranged for an additional charge.
• The greeter may only accompany the client through security, immigration, and customs channels where this is permitted by the local authorities.
• Guests must select the correct Customs channel applicable to their situation.
• The greeter will endeavour to expedite guests where possible. We cannot guarantee that this option will always be available.
• The airports Immigration Customs and Security Control Departments have the final decision on whether to grant priority or fast track clearance to guests.

Guests receive a personal welcome from their greeter at the designated kerbside meeting point with a name sign for easy identification A baggage porter will  be on hand to take care of the luggage

Using priority channels where available and skipping the queues guests will receive assistance with check in and baggage formalities before swiftly moving onwards through the security and immigration check points.

Once airside guests are invited to relax in style and enjoy complimentary drinks, snacks and refreshments in the executive lounge.

When it is time to board guests will enjoy travelling by a buggy from the lounge to the departure gate for boarding

In the event the buggy is not available and or depending on the gate where the flight departs from it may be necessary to travel on foot by automated people mover for all of the part of the service.

Good to know

• The service is available for 3 hours before scheduled time of departure
• Individual greeter details contact information are not available at this location
• The guest or driver must contact the local number provided at least 60 minutes prior to arrival at the airport to coordinate the meeting point
• Buggies are available as part of this service and are subject to availability.
• The service includes baggage assistance for a reasonable amount of baggage..
• Guests may need to handle their own baggage.
• Please advise travellers passport details at time of reservation.
• The greeter may only accompany the client through security, immigration, and customs channels where this is permitted by the local authorities.
• The greeter will endeavour to expedite guests where possible. We cannot guarantee that this option will always be available.
• The airports Immigration Customs and Security Control Departments have the final decision on whether to grant priority or fast track clearance to guests.

Guests will be welcomed by a chauffeur who will provide transportation from their hotel / residence in Amman to the airport.

A greeter will be waiting to meet guests as they arrive at the airport. A baggage porter will be on hand to take care of the luggage

Using priority channels where available and skipping the queues guests will receive assistance with check in and baggage formalities before swiftly moving onwards through the security and immigration check points.

Once airside guests are invited to relax in style and enjoy complimentary drinks, snacks and refreshments in the executive lounge.

When it is time to board guests will enjoy travelling by a buggy from the lounge to the departure gate for boarding

In the event the buggy is not available and or depending on the gate where the flight departs from it may be necessary to travel on foot by automated people mover for all of the part of the service.

Good to know

• The service is available for 3 hours before scheduled time of departure
• Individual greeter details contact information are not available at this location
• Please advise the details and address of the hotel / residence in Amman.
• Buggies are available as part of this service and are subject to availability.
• The service includes baggage assistance for a reasonable amount of baggage..
• Guests may need to handle their own baggage.
• Please advise travellers passport details at time of reservation.
• The greeter may only accompany the client through security, immigration, and customs channels where this is permitted by the local authorities.
• The greeter will endeavour to expedite guests where possible. We cannot guarantee that this option will always be available.
• The airports Immigration Customs and Security Control Departments have the final decision on whether to grant priority or fast track clearance to guests.

Guests receive a personal welcome from their greeter at the designated kerbside meeting point with a name sign for easy identification.

A baggage porter will  be on hand to take care of the luggage

Using priority channels where available and skipping the queues guests will receive assistance with check in and baggage formalities before swiftly moving onwards through the security and immigration check points.

Once air-side guests are escorted to the departure gate, or an airline executive lounges (whereby the airline ticket or frequent flyer card entitles lounge access), where the service will conclude.

Good to know

• This service is available from 3 hours before the flights the flights scheduled time of departure.
• This service is ideal for those guests with lounge access as part of their ticket or frequent flyer status.
• Please advise travellers passport details at time of reservation.
• Individual greeter details are not available at this location.
• The guest or driver must contact the local number provided at least 30 minutes prior to arrival at the airport to coordinate the meeting point
• Please advise any ground transportation details at the time of reservation.
• The service includes baggage assistance for a 2 checked bags per guest.
• Guests may need to handle their own baggage.
• Additional baggage assistance can be arranged for an additional charge.
• Check in may be conducted using the quickest option available based on the guests ticketed class of travel.
• This service excludes lounge access.
• The greeter may only accompany the client through security, immigration, and customs channels where this is permitted by the local authorities.
• The greeter will endeavour to expedite guests where possible. We cannot guarantee that this option will always be available.
• The airports Immigration Customs and Security Control Departments have the final decision on whether to grant priority or fast track clearance to guests.