Meet & Assist Services at Salt Lake City

A Fastrack VIP representative will welcome guests at the arrivals gate with a personalised signboard.

Guests will be directed to the immigration check point by their greeter. Due to security restrictions guests will be required to handle their own hand baggage and pass through immigration without the greeter.

Once guests have cleared immigration the greeter will reconnect and accompany to baggage reclaim where assistance will be provided with the collection of baggage. Guests will then be escorted to the Customs checkpoint.

After exiting the checkpoints, guests are connected with their onward mode of transportation.

Good to know

• The service is only available for guests holding tickets on flights operated by Delta Airlines (DL)
• The service is not available for codeshare flights operated by another airline using an DL flight number.
• The service is available for domestic and international flight arrivals.
• If the aircraft is parked on a remote position and guests are coached from the aircraft to the terminal building, guests will be met at the coach drop off point or the entrance to immigration.
• Buggies are not available at this location.
• Please advise any ground transportation details at the time of reservation.
• For security reasons guests will need to handle their own hand baggage.
• Baggage assistance is provided for a reasonable amount of baggage.
• Guests may need to handle their own checked in baggage.
• The greeter will not accompany guests through immigration.
• The greeter will may only accompany guests through the customs channels where this is permitted by the local authorities.
• Guests must select the correct Customs channel applicable to their situation.
• No official immigration fast track is provided by the immigration services at this location.
• The airports Immigration Customs and Security Control Departments have the final decision on whether to grant priority or fast track clearance to guests.

A Fastrack VIP representative will contact the lead guest (or driver if advised) in advance of their arrival at the airport to confirm the meeting time and location.

Guests will receive a personal welcome from their greeter at the designated meeting point, with a name sign for easy identification.

The meeting point may be at the kerbside drop off point, or within the terminal building.

Assistance with baggage will be provided.

Guests will receive priority assistance with check in and baggage formalities before swiftly moving onward through the security check point using the priority lane where available, and on to immigration where assistance will be provided.

Guests will be invited to relax in the Sky Club Lounge before their flight.

Leaving the guests to relax, the greeter will return to a prearranged meeting point to escort guests to the gate in time for departure.

Good to know

• The service is only available for guests holding tickets on flights operated by Delta Airlines (DL)
• The service is not available for codeshare flights operated by another airline using an DL flight number.
• This service is available from 2 hours before the flights the flights scheduled time of departure.
• Buggies are not available at this location.
• Please advise any ground transportation details at the time of reservation.
• Baggage assistance is provided.
• Guests may need to handle their own baggage.
• Additional baggage assistance can be arranged locally. Any porter fees are the responsibility of the guest.
• Check in will be conducted using the quickest option available based on the guests ticketed class of travel.
• The greeter may only accompany the client through security, immigration, and customs channels where this is permitted by the local authorities.
• The greeter will endeavour to expedite where possible. We cannot guarantee that this option will always be available.
• The airports Immigration Customs and Security Control Departments have the final decision on whether to grant priority or fast track clearance to guests.

When transferring from a DOMESTIC TO INTERNATIONAL or DOMESTIC TO DOMESTIC flight, a Fastrack VIP representative will welcome guests at the arrivals gate as they disembark the aircraft with a personalised signboard.

When transferring from a INTERNATIONAL TO DOMESTIC or INTERNATIONAL TO INTERNATIONAL flight, guests must proceed to baggage reclaim, collect any baggage, clear customs and proceed to the onwards baggage drop off point.

The greeter will meet guests after baggage drop off.

As soon as guests arrive the greeter will assist and expedite as quickly as possible through formalities and onwards to the next departure gate.

Time permitting, guests will be invited to relax in the Sky Club before their flight.

Leaving the guests to relax they will return to the lounge or meeting point to escort the guests to the gate in time for departure

Good to know

• International arrivals, the greeter will only able to meet guests AFTER baggage reclaim and not the arrivals gate.
• This service is available for connections up to 4 hours for guests holding though tickets.
• The service is only available for guests holding tickets on flights operated by Delta Airlines (DL)
• The service is not available for codeshare flights operated by another airline using an DL flight number.
• This service is not available for guests holding separate tickets with different airlines that necessitates the collection of luggage and and recheck-in. This would be considered a separate arrival and departure service.
• Airline and airport minimum connection times and through ticket and baggage regulations must be respected.
• If the aircraft is parked on a remote position and guests are coached from the aircraft to the terminal building guests will be met at the coach drop off point or the entrance to immigration.
• Buggies are not available at this location.
• Airline and airport minimum connection times and through ticket and baggage regulations must be respected.
• If the aircraft is parked on a remote position and guests are coached from the aircraft to the terminal building guests will be met at the coach drop off point or the entrance to immigration.
• No official immigration fast track is provided by the immigration services at this location.
• The greeter will endeavour to expedite guests where possible. We cannot guarantee that this option will always be available.
• The airports Immigration Customs and Security Control Departments have the final decision on whether to grant priority or fast track clearance to guests.