Meet & Assist Services at Seoul - Incheon Airport

A Fastrack VIP greeter will welcome guests at the arrivals gate with a personalised signboard.

As soon as guests arrive, the greeter will assist guests to pass through all immigration and security formalities.

Guests are accompanied to baggage reclaim before being escorted to the customs checkpoint.

Guests will need to handle their own baggage due to local security restrictions Fastrack VIP greeters are unable to handle baggage on behalf of guests.

A porter service is not currently available.

After exiting the checkpoints, guests are connected with their onward mode of transportation.

Good to know

• Service available from 0800 to 2200.
• Please contact us if flight arrival time is outside of this window as additional charges apply.
• If the aircraft is parked on a remote position and guests are coached from the aircraft to the terminal building, guests will be met at the coach drop off point or the entrance to immigration.
• Buggies are not available at this location.
• Please advise any ground transportation details at the time of reservation.
• Guests will need to handle their own baggage.
• The greeter may only accompany the client through security, immigration, and customs channels where this is permitted by the local authorities.
• Guests must select the correct Customs channel applicable to their situation.
• No official immigration or security fast track is available at at this location.
• The greeter will endeavour to expedite guests where possible. We cannot guarantee that this option will always be available and that there will not be a requirement to queue.
• The airports Immigration Customs and Security Control Departments have the final decision on whether to grant priority or fast track clearance to guests

A Fastrack VIP representative will contact the lead guest (or driver if advised) in advance of their arrival at the airport to confirm the meeting time and location.

Guests will receive a personal welcome from their greeter at the designated meeting point, with a name sign for easy identification.

The meeting point may be at the kerbside drop off point, or within the terminal building.

Guests will need to handle their own baggage due to local security restrictions Fastrack VIP greeters are unable to handle baggage on behalf of guests.

A porter service is not currently available.

Guests will receive assistance with check in and baggage formalities before moving onwards through the security and immigration check points .

Whether visiting an executive lounge whereby the airline ticket entitles the lounge access or if access been booked as an additional service or relaxing in the departure area the greeter will accompany guests airside assisting with any shopping or dining recommendations along the way.

Leaving the guests to relax they will return to the lounge meeting point to escort the guests to the gate in time for departure

Good to know

• This service is available from 2 hours before the flights the flights scheduled time of departure.
• Service available from 0800 to 2200
• Please contact us if flight departure time or estimated time of arrival at the airport is outside of this window as additional charges apply.
• Buggies are not available at this location.
• Please advise any ground transportation details at the time of reservation.
• Guests will need to handle their own baggage.
• Check in will be conducted using the quickest option available based on the guests ticketed class of travel.
• The greeter may only accompany the client through security, immigration, and customs channels where this is permitted by the local authorities.
• No official immigration or security fast track is available at at this location.
• The greeter will endeavour to expedite guests where possible. We cannot guarantee that this option will always be available.
• The airports Immigration Customs and Security Control Departments have the final decision on whether to grant priority or fast track clearance to guests
• The greeter will endeavour to expedite guests where possible. We cannot guarantee that this option will always be available.
  The airports Immigration Customs and Security Control Departments have the final decision on whether to grant priority or fast track clearance to guests.

A Fastrack VIP greeter will welcome guests at the arrivals gate as they disembark the aircraft with a personalised signboard.

As soon as guests arrive, the greeter will assist guests to pass as quickly as possible through all immigration and security formalities.

Time permitting, greeters will help guests make the most of the time spent in the departure lounge, whether it be dining, shopping, or relaxing in one of the executive lounges (whereby the airline ticket entitles lounge access, or if access been booked as an additional service).

Leaving the guests to relax, the greeter will return to a prearranged meeting point to escort guests to the gate in time for departure.

Good to know

• This service is available for connections up to 3 hours for guests holding though tickets.
• This service is not available for guests holding separate tickets with different airlines that necessitates the collection of luggage and and recheck-in. This would be considered a separate arrival and departure service.
• Service available from 0800 to 2200
• Please contact us if flight arrival time or flight departure time is outside of this window as additional charges apply.
• Airline and airport minimum connection times and through ticket and baggage regulations must be respected.
• If the aircraft is parked on a remote position and guests are coached from the aircraft to the terminal building guests will be met at the coach drop off point or the entrance to immigration.
• Buggies are not available at this location.
• No official immigration or security fast track is available at at this location.
• The greeter will endeavour to expedite guests where possible. We cannot guarantee that this option will always be available.
• The airports Immigration Customs and Security Control Departments have the final decision on whether to grant priority or fast track clearance to guests.