Meet & Assist Services at Singapore Changi Airport

(SIN)

Singapore Changi Airport Concierge Services

Singapore Changi Airport (IATA Code: SIN) lies 20 kilometres / 12 miles from the downtown area of the city of Singapore.

The airport is the proud recipient of over 620 awards since its opening, included being voted Best Airport 28 times. The unique Jewel complex situated at the airport features one of Asia’s largest indoor gardens with over 9000 trees and shrubs. It is home to the world’s tallest indoor waterfall, the Rain Vortex, the attractions iconic centerpiece. Although the Jewel is located landside, passengers remaining airside can view the spectacular feature as the inter-terminal Skytrain passes through the Jewel close to the waterfall.

Whether flying for business or leisure, departing or arriving Fastrack VIP are delighted to offer the following services at Singapore Changi Airport:

  • Elite Arrival Service
  • Elite Departure Service
  • Elite Gate To Gate Connection Service
  • Gate to Gate Connection Service
  • Arrival Meet & Assist Service
  • Departure Meet & Assist Service
  • Buggy Service
  • Tarmac Transfer

Click the services tab to find out more and let Fastrack VIP take the stress and worry out of air travel creating the perfect beginning or end to your visit to Singapore.

Arrival Meet And Assist Service

A Fastrack VIP greeter will welcome guests at the arrivals gate as they disembark the aircraft with a personalised signboard

As soon as guests arrive the greeter will assist and expedite as quickly as possible through all immigration and security formalities and onwards to baggage reclaim

Guests are accompanied to baggage reclaim before being escorted to the customs checkpoint

After exiting customs guests are connected with any waiting ground transportation

Good to know

  • This is a basic meet and greet service designed to help guests navigate one of the worlds largest airports
  • Individual greeter details and contact information are not available at this location
  • Available for flights arriving at Terminals 1 2 and 3
  • Services taking place during the hours of 2200 to 0700 daily will incur a 10 percent surcharge
  • Services taking place on a Singapore public holiday will incur a GBP30.00 surcharge
  • If the aircraft is parked on a remote position and guests are coached from the aircraft to the terminal building guests will be met at the coach drop off point or entrance to immigration
  • Buggies are not available at this location
  • Baggage assistance is not provided unless a porter service is booked
  • Guests may need to handle their own luggage
  • Additional baggage assistance can be arranged for an extra charge
  • Although no official immigration fast track is provided by the Singapore immigration services at this location the greeter will endeavor to expedite where possible
  • Guests must handle their own baggage when passing through Customs
  • The greeter may only accompany the client through immigration and customs channels where this is permitted by the local authorities we cannot guarantee that this option will always be available
  • Guests must select the correct customs channel applicable to their situation
  • The airports Immigration Customs and Security Control Departments have the final decision on whether to grant priority or fast track clearance to guests
Package Prices
£93.00
£93.00
£93.00
£186.00
£186.00
£186.00
£279.00
£279.00

Departure Meet And Assist Service

A Fastrack VIP representative will contact the lead guest or driver if advised in advance of their arrival at the airport to confirm the meeting time and location

Guests receive a personal welcome from their greeter at the designated meeting point with a name sign for easy identification The meeting point may be at the kerbside drop off point or within the terminal building

Guests will receive assistance with check in and baggage formalities before swiftly moving onwards through the security and immigration check points

Whether visiting an executive lounge whereby the airline ticket entitles the lounge access or if access been booked as an additional service or relaxing in the departure area the concierge will accompany guests airside assisting with any shopping or dining recommendations along the way

Leaving the guests to relax they will return to the lounge meeting point to escort the guests to the gate in time for departure

Good to know

  • The service is available for 3 hours before scheduled time of departure
  • This is a basic meet and greet service designed to help guests navigate one of the worlds largest airports
  • Services taking place during the hours of 2200 to 0700 daily will incur a 10 percent surcharge
  • Services taking place on a Singapore public holiday will incur a GBP30.00 surcharge
  • Available for flights departing Terminals 1 2 and 3
  • Buggies are not available at this location
  • Checkin will be conducted using the quickest option available based on the guests ticketed class of travel
  • Although no official fast track lane is provided by at this location or non eligible ticket holders greeters will endeavor to expedite where possible
  • The greeter may only accompany the client through security immigration and customs channels where this is permitted by the local authorities we cannot guarantee that this option will always be available
  • The airports Immigration Customs and Security Control Departments have the final decision on whether to grant priority or fast track clearance to guests
Package Prices
£93.00
£93.00
£93.00
£186.00
£186.00
£186.00
£279.00
£279.00

Elite Arrival Service With Buggy

An exclusive VVIP and luxurious Arrival service undertaken away from the main airport terminal

This is the ultimate in discreet and private services. A private jet style service for guests using commercial flights

A VIP host will personally welcome guests at the arrivals gate as they disembark the aircraft with a name signboard

As soon as guests arrive a private buggy will provide transport from the aircraft to the CIP Suite

Guests will pass through a dedicated Immigration and Customs counter and into the CIP Suite

Once inside the suite guests are invited to relax in the lounge area to enjoy complimentary refreshments and freshen up whilst VIP hosts take care of the arrival formalities retrieve baggage and coordinate with onwards transportation

Baggage will be brought to the CIP suite on the guest’s behalf and transferred to any waiting onwards transport

Good to know

  • Available regardless of ticket class
  • Available for flights arriving at Terminals 1 2 and 3
  • Services taking place during the hours of 2200 to 0700 daily will incur a 10 percent surcharge
  • Services taking place on a Singapore public holiday will incur a GBP30.00 surcharge
  • The service includes baggage assistance for up to 2 pieces of baggage per guest
  • Please advise any ground transportation details at the time of reservation
  • The airports Immigration Customs and Security Control Departments have the final decision on whether to grant priority or fast track clearance to guests
Package Prices
£454.00
£454.00
£454.00
£910.00
£910.00
£910.00
£1340.00
£1340.00

Elite Departure Service With Buggy

Depart in style with our exclusive and luxurious VVIP Departure service undertaken away from the hustle and bustle of the main airport terminal

This is the ultimate in discreet and private services, a private jet style service for guests using commercial flights

With its own separate entrance VIP hosts will personally welcome guests as they arrive at the CIP terminal

While guests are relaxing in style and enjoying complimentary drinks and snacks in their own private lounge VIP hosts will take care of baggage and check in formalities on the guests behalf

Discrete security checks and a priority Immigration checkpoint are all features of the VVIP experience

A personal shopper service is also available.

When it is time to board guests will enjoy travelling by a private buggy from the CIP Suite direct to the departure gate for priority boarding

Good to know

  • The service is available for 3 hours before scheduled time of departure
  • Services taking place during the hours of 2200 to 0700 daily will incur a 10 percent surcharge
  • Services taking place on a Singapore public holiday will incur a GBP30.00 surcharge
  • Guests must arrive at the terminal a minimum of 2 hours prior to departure
  • Available regardless of ticket class
  • Available for flights departing Terminals 1 2 and 3
  • Due to security restrictions, guests travelling on United Airlines (UA), Delta Airlines (DL), Swiss (LX) and Low cost carriers will be required to check in at the main terminal
  • The service includes baggage assistance for up to 2 pieces of baggage per guest
  • Check-in of guests and baggage is subject to each individual airlines approval and regulations
  • Please advise any ground transportation details at the time of reservation
  • The airports Immigration Customs and Security Control Departments have the final decision on whether to grant priority or fast track clearance to guests
Package Prices
£454.00
£454.00
£454.00
£910.00
£910.00
£910.00
£1340.00
£1340.00

Elite Arrival Service With Tarmac Transfer

An exclusive VVIP and luxurious Arrival service undertaken away from the main airport terminal

This is the ultimate in discreet and private services. A private jet style service for guests using commercial flights

A VIP host will personally welcome guests at the arrivals gate as they disembark the aircraft with a name signboard

As soon as guests arrive a private chauffeured luxury vehicle will provide transport the from the aircraft to the CIP Suite

Guests will pass through a dedicated Immigration and Customs counter and into the CIP Suite

Once inside the suite guests are invited to relax in the lounge area to enjoy complimentary refreshments and freshen up whilst VIP hosts take care of the arrival formalities retrieve baggage and coordinate with onwards transportation

Baggage will be brought to the VIP suite on the guest’s behalf and transferred to any waiting onwards transport

Good to know

  • Available regardless of ticket class
  • Available for flights arriving at Terminals 1 2 and 3
  • Services taking place during the hours of 2200 to 0700 daily will incur a 10 percent surcharge
  • Services taking place on a Singapore public holiday will incur a GBP30.00 surcharge
  • The service includes baggage assistance for up to 2 pieces of baggage per guest
  • Please advise any ground transportation details at the time of reservation
  • The airports Immigration Customs and Security Control Departments have the final decision on whether to grant priority or fast track clearance to guests
Package Prices
£1546.00
£1546.00
£3091.00
£3091.00
£4637.00
£4637.00
£6182.00
£6182.00

Elite Departure Service With Tarmac Transfer

Depart in style with our exclusive and luxurious VVIP Departure service undertaken away from the hustle and bustle of the main airport terminal

This is the ultimate in discreet and private services, a private jet style service for guests using commercial flights

With its own separate entrance VIP hosts will personally welcome guests as they arrive at the CIP terminal

While guests are relaxing in style and enjoying complimentary drinks and snacks in their own private lounge VIP hosts will take care of baggage and check in formalities on the guests behalf

Discrete security checks and a priority Immigration checkpoint are all features of the VVIP experience

A personal shopper service is also available.

When it is time to board guests will enjoy travelling by a private chauffeured luxury car from the CIP Suite direct to the departure gate for priority boarding

Good to know

  • The service is available for 3 hours before scheduled time of departure
  • Services taking place during the hours of 2200 to 0700 daily will incur a 10 percent surcharge
  • Services taking place on a Singapore public holiday will incur a GBP30.00 surcharge
  • Guests must arrive at the terminal a minimum of 2 hours prior to departure
  • Available regardless of ticket class
  • Available for flights departing Terminals 1 2 and 3
  • Due to security restrictions, guests travelling on United Airlines (UA), Delta Airlines (DL), Swiss (LX) and Low cost carriers will be required to check in at the main terminal
  • The service includes baggage assistance for up to 2 pieces of baggage per guest
  • Check-in of guests and baggage is subject to each individual airlines approval and regulations
  • Please advise any ground transportation details at the time of reservation
  • The airports Immigration Customs and Security Control Departments have the final decision on whether to grant priority or fast track clearance to guests
Package Prices
£1546.00
£1546.00
£3091.00
£3091.00
£4637.00
£4637.00
£6182.00
£6182.00

Unfortunately, we currently don’t have any available lounges at this airport.

We always strive to meet your expectations and give you the best possible experience at each and every airport we operate at.

Please get in touch with our team directly to see if there is anything we can do.