Meet & Assist Services at Sanya Airport

A Fastrack VIP Concierge will personally welcome guests at the arrivals gate as they disembark the aircraft with a personalised signboard
Depending upon the aircraft parking location and subject to availability on the day guests may travel the short distance from the aircraft to the terminal in private transportation
As soon as guests arrive the concierge will assist guests as quickly as possible through all immigration and security formalities and onwards to baggage reclaim

Assistance is provided with the collection of baggage utilising an airport trolley before guests are escorted to the customs checkpoint
After exiting customs guests are connected with any waiting ground transportation

Good to know
This service is available for International Arrivals
Please contact us for any Domestic Arrival services
If the aircraft is parked on a remote position and guests are coached from the aircraft to the terminal building guests will be met at the coach drop off point entrance to immigration
Tarmac transfers are subject to availability and for flight with no airbridge only
Buggies are not available at this location
Baggage assistance is provided utilising airport trolleys for a reasonable amount of bags that can comfortably fit one trolley Maximum of 2 standard size and weight bags
No official expedite service is permitted by Chinese immigration services at this location concierges will endeavour to expedite where possible
Guests must handle their own baggage when passing through Customs
The concierge may only accompany the client through immigration and customs channels where this is permitted by the local authorities we cannot guarantee that this option will always be available
Guests must select the correct customs channel applicable to their situation
The airports Immigration Customs and Security Control Departments have the final decision on whether to grant priority or fast track clearance to guests

A Fastrack VIP concierge will contact the lead guest or driver if advised in advance of their arrival at the airport to confirm the meeting time and location

Guests receive a personal welcome from their Fastrack VIP Concierge at the designated meeting point with a name sign for easy identification The meeting point may be at the kerbside drop off point or within the terminal building General baggage assistance will be provided utilising an airport trolley

Guests will receive assistance with check in and baggage formalities before swiftly moving onwards through the security and immigration check points

Following the security check guests are invited to relax in the executive lounge and enjoy complimentary drinks and snacks while waiting to board The concierge will return to escort guests to the departure gate

Good to know
This service is available for International Departures
Please contact us for any Domestic Departure services
This service is available from 2 hours before the scheduled time of departure
Pre service local contact details will be provided by SMS and or telephone
Buggies are not available at this location
Baggage assistance is provided utilising airport trolleys for a reasonable amount of bags that can comfortably fit one trolley Maximum of 2 standard size and weight bags
No official expedite service is permitted by Chinese immigration services at this location concierges will endeavour to expedite where possible
Check in will be conducted using the quickest option available based on the guests ticket class of travel
Tarmac transfers are not available for departure services
The airports Immigration Customs and Security Control Departments have the final decision on whether to grant priority or fast track clearance to guests