Meet & Assist Services at Vienna Airport

(VIE)

Vienna Airport Concierge Services

Vienna, Austria

Vienna International Airport (IATA Code: VIE) lies 18 kilometres / 11 miles south east from the centre of Vienna, the capital of Austria.

Nestled in north eastern Austria the city with its Baroque palaces and gardens spans the River Danube. The city is an important European centre for science, research, and development.

Dating from the 19th-century the Ringstraße district is lined with grand buildings, monuments, and parks.

Vienna is also the City If Music having many famous classical musicians such as Beethoven and Mozart who made Vienna their home.

Whether flying for business or leisure, departing or arriving Fastrack VIP are delighted to offer the following services at Vienna Airport:

  • Gate to Gate Connection Service
  • VVIP Luxury Arrival Service
  • VVIP Luxury Departure Service
  • VVIP Connection Service
  • Arrival Meet & Assist Service
  • Departure Meet & Assist Service

Click the services tab to find out more and let Fastrack VIP take the stress and worry out of air travel creating the perfect beginning or end to your visit to Austria.

Arrival Meet And Assist Service

A Fastrack VIP representative will welcome guests at the arrivals gate as they disembark the aircraft with a personalised signboard.

As soon as guests arrive the greeter will assist and expedite as quickly as possible through all immigration and security formalities and onwards to baggage reclaim where the service will conclude.

It is recommended to book a baggage porter should assistance be required from baggage reclaim to the guests onwards transportation.

Good to know

  • This is a basic meet and greet service.
  • Individual greeter details and contact information are not available at this location.
  • Please contact us if more than 6 guests are travelling.
  • If the aircraft is parked on a remote position and guests are coached from the aircraft to the terminal building guests will be met at the coach drop off point or entrance to immigration.
  • Buggies are not available at this location.
  • Baggage assistance is not included with this service Baggage assistance can be arranged for an extra charge.
  • The greeter may only accompany the client through immigration and customs channels where this is permitted by the local authorities we cannot guarantee that this option will always be available.
  • Guests must select the correct customs channel applicable to their situation.
  • The airports Immigration Customs and Security Control Departments have the final decision on whether to grant priority or fast track clearance to guests.
Package Prices
£130.00
£260.00
£390.00
£520.00
£650.00
£779.00
£
£

VVIP Arrival Service

An exclusive VVIP and luxurious Arrival service undertaken away from the main airport terminal.

This is the ultimate in discreet and private services. A private jet style service for guests using commercial flights.

A VIP hosts will personally welcome guests at the arrivals gate as they disembark the aircraft with a name signboard.

As soon as guests arrive a private chauffeured luxury vehicle will provide transport the short distance from the aircraft to the VIP Suite.

Guests will enjoy maximum privacy and convenience passing quickly through a priority Immigration checkpoint and into the VIP Suite.

Once inside the suite guests are invited to relax in the lounge area to enjoy complimentary refreshments and freshen up whilst VIP hosts take care of the arrival formalities retrieve baggage and coordinate with onwards transportation.

Baggage will be brought to the VIP suite on the guest’s behalf and transferred to any waiting onwards transport.

Good to know

  • Available regardless of ticket class.
  • Service available from 0600-2200.
  • Please contact us if the flight arrival time is outside of this window as additional charges apply.
  • Guests may stay up in the VIP Suite up to 1 hour after the flight arrival
  • Buggies are not available at this location.
  • The service includes baggage assistance for up to 2 pieces of baggage per guest.
  • Please advise any ground transportation details at the time of reservation
  • The airports Immigration Customs and Security Control Departments have the final decision on whether to grant priority or fast track clearance to guests
Package Prices
£610.00
£914.00
£1219.00
£1524.00
£1828.00
£2133.00
£2438.00
£2742.00

Departure Meet And Assist Service

Guests receive a personal welcome from a Fastrack VIP representative at a designated meeting point.

The greeters will be waiting at the meeting point from time the guests are estimated at the airport.

The meeting point will be either at the kerbside drop off point Terminal 1 kerbside drop off point Terminal 3 Door 1 or within the terminal building at the Terminal 1 or Terminal 3 Information Desk.

It is recommended to book a baggage porter should assistance with bags be required from kerbside to the check in desk.

Guests will receive assistance with check in and baggage formalities before swiftly moving onwards through the security and immigration check points utilising priority lanes where available.

Whether visiting an executive lounge whereby the airline ticket entitles the lounge access if this has been booked as an additional service or relaxing in the departure area the greeter will accompany guests airside assisting with any shopping or dining recommendations along the way or directly to the departure gate .

Good to know

  • This service is available from 2 hours before the scheduled time of departure.
  • This is a basic meet and greet service.
  • Please contact us if more than 6 guests are travelling.
  • Individual greeter details contact information and post service reports are not available at this location.
  • Greeters will be waiting at the meeting point at the prebooked time.
  • Buggies are not available at this location.
  • Baggage assistance can be arranged for an extra charge.
  • Check in will be conducted using the quickest option available based on the guests ticket class of travel.
  • The airports Immigration Customs and Security Control Departments have the final decision on whether to grant priority or fast track clearance to guests.
Package Prices
£183.00
£366.00
£549.00
£732.00
£914.00
£1097.00
£
£

VVIP Departure Service

Depart in style with our exclusive and luxurious VVIP Departure service undertaken away from the hustle and bustle of the main airport terminal

This is the ultimate in discreet and private services, a private jet style service for guests using commercial flights

With its own separate entrance VIP hosts will personally welcome guests as they arrive at the VIP terminal

While guests are relaxing in style and enjoying complimentary drinks and snacks in their own private lounge VIP hosts will take care of baggage and check in formalities on the guests behalf

Discrete security checks and a priority Immigration checkpoint are all features of the VVIP experience

When it is time to board guests will enjoy travelling by a private chauffeured luxury car from the VIP Suite direct to the departure gate for priority boarding

Good to know

  • Service available from 0600-2200
  • Please contact us if flight departure time or estimated time of arrival at the airport is outside of this window as additional charges apply.
  • The service is available for 2 hours before scheduled time of departure.
  • Guests must arrive at the terminal a minimum of 1 hour 30 minutes prior to departure.
  • Available regardless of ticket class.
  • Buggies are not available at this location.
  • The service includes baggage assistance for up to 2 pieces of baggage per guest.
  • Check-in of guests and baggage is subject to each individual airlines approval and regulations.
  • Please advise any ground transportation details at the time of reservation.
  • The airports Immigration Customs and Security Control Departments have the final decision on whether to grant priority or fast track clearance to guests.
Package Prices
£610.00
£914.00
£1219.00
£1524.00
£1828.00
£2133.00
£2438.00
£2742.00

Gate To Gate Flight Connection Service

A Fastrack VIP representative will welcome guests at the arrivals gate as they disembark the aircraft with a personalised signboard.

As soon as guests arrive, the greeter will assist guests to pass as quickly as possible through all immigration and security formalities.

The greeter will escort guests to either an executive lounge (whereby the airline ticket entitles lounge access, or if access been booked as an additional service) or to their connecting flight departure gate , where the service will conclude.

Good to know

  • This is a basic meet and greet service
  • This service is available for guests holding through tickets with a connection time in excess of 25 minutes.
  • This service is not available for guests holding separate tickets with different airlines that necessitates the collection of luggage and and recheck-in. This would be considered a separate arrival and departure service.
  • Airline and airport minimum connection times and through ticket and baggage regulations must be respected.
  • Individual greeter details contact information and post service reports are not available at this location.
  • Please contact us if more than 6 guests are travelling.
  • If the aircraft is parked on a remote position and guests are coached from the aircraft to the terminal building guests will be met at the coach drop off point or the entrance to immigration.
  • Buggies are not available at this location.
  • The greeter will endeavour to expedite guests where possible. We cannot guarantee that this option will always be available.
  • The airports Immigration Customs and Security Control Departments have the final decision on whether to grant priority or fast track clearance to guests.
Package Prices
£257.00
£313.00
£469.00
£626.00
£782.00
£938.00
£
£

VVIP Gate To Gate Flight Connection Service

An exclusive VVIP and luxurious Arrival service undertaken away from the main airport terminal

This is the ultimate in discreet and private services. A private jet style service for guests using commercial flights

A VIP host will personally welcome guests at the arrivals gate as they disembark the aircraft with a name signboard

As soon as guests arrive a private chauffeured luxury vehicle will provide transport the short distance from the aircraft to the VIP Suite

Guests will enjoy maximum privacy and convenience passing quickly through a priority Immigration checkpoint and into the VIP Suite

Once inside the suite guests are invited to relax and enjoy complimentary refreshments and freshen up whilst VIP hosts take care of the transfer formalities.

When it is time to board guests will enjoy travelling by a private chauffeured luxury car from the VIP Suite direct to the departure gate for priority boarding.

Good to know

  • This service is available for connections up to 3 hours.
  • Service available from 0600 to 2200
  • Please contact us if flight arrival time or flight departure time is outside of this window as additional charges apply.
  • Airline and airport minimum connection times along with through ticket and baggage regulations must be respected. The minimum connection time permitted when using the suite is 90 minutes.
  • This service is not available for guests holding separate tickets with different airlines that necessitates the collection of luggage and and recheck-in.
  • Available regardless of ticket class.
  • Check-in of guests and baggage is subject to each individual airlines approval and regulations.
  • Buggies are not available at this location.
  • The airports Immigration Customs and Security Control Departments have the final decision on whether to grant priority or fast track clearance to guests.
Package Prices
£901.00
£1352.00
£1802.00
£252.00
£2703.00
£3153.00
£3603.00
£4054.00

Unfortunately, we currently don’t have any available lounges at this airport.

We always strive to meet your expectations and give you the best possible experience at each and every airport we operate at.

Please get in touch with our team directly to see if there is anything we can do.