What our clients have to say.
VIP service for a 14 year old daughter
My 14 old daughter arrived to London on her Owen without adult companion. In order to facilitate her arrival, I contacted Fastrack VIP Service, From the initial request, throughout the coordination of her arrival, up until the reception at the Aircraft door by the greeter, Mr’s Venessa, Fastrack VIP Service was simply excellent. Mr’s Venessa updated me on Realtime from the meeting by the aircraft, during the immigration process up until the arrival hall. The Fastrack VIP team were Professional, responsive and client oriented. I strongly recommend their services.
- Amnon Raviv
Fast pass service in Cancun
The service in Cancun, MX was top notch! Quick, easy and super fast! We will us this service every time and location. Thanks so very much!
- Dwayne Banasiak
First class service
First time using Fastrack VIP and what an absolutely amazing experience it was. From pulling up in a taxi outside the airport doors to having our first drink in the lounge was 15 minutes tops. Our concierge was polite and professional, we didn't have to worry about a thing, he dealt with everything. I would recommend this Company to anyone, what a wonderful way to start your holiday.
- Debbie Cope
I have used their services twice in 2017, May and November in my trip to Jakarta, Indonesia. On both trips I was greeted after I exited the plane by uniformed employees. They spoke excellent English and help me navigate through the arrival process - the longest wait was waiting for the luggage to come out on the belt. If I had traveled without luggage, I would have been outside in less than 10 minutes from exiting the plane. This service is well worth the expense. I will use them every time I return to Indonesia.
- Rafael Suarez
As an elderly passenger travelling …
As an elderly passenger travelling alone Fastrack made the whole journey stress free. I was met on arrival at Heathrow and at the plane door in Charlotte. The return journey was the same. The agents meeting me were welcoming and helpful.
- Jo DeVall
Great start to our holiday!
It took 13 minutes from being met at the kerbside until we were seated in the lounge! Couldn’t have been a more seamless experience. My luggage was over weight but with the knowledge of the greeter I had no excess backage to pay! Would never visit another Airport without taking the services of Fastrack VIP! Couldn’t recommend them highly enough!
- Sally Wood
It was a fabulous way to start my …
It was a fabulous way to start my holiday. From the moment allan met me i felt comfortable and safe. He took everything out if my hands carried my hand luggage made sure i was comfortable in the lounge. And saw me right onto the plane. I would recomend fast Track very highly
- Carol Fordham
High quality service - does what is says on the tin
What an excellent way to deal with the stress and delay in airports. Greeted in transit airport as soon as I disembarked I was led through all checks, security and clearance into my lounge in no time. I would not hesitate to recommend this service to anyone. ZN
- Zaf Naqul
Amazing experience with Fastrack VIP
Amazing experience with Fastrack VIP. All the services were arranged very promptly and to the highest standard possible. My family and I had use of the meet and greet service for both the arrivals and departures and I cannot recommend this enough! Our holiday would not have been the same without this fabulous service provided by Fastrack VIP. Massive thank you to Charlotte, Craig and the rest of the team at Fastrack VIP who arranged everything for us. I wouldn’t travel without using this service now. I will certainly be recommending to all family and friends when they travel and would recommend anyone reading this review to use them also.