The exclusive airport experience
Selected with the most discerning traveller in mind our FT Elite Collection showcases the very best in luxury airport services. Available regardless of ticket class, Elite services bring the private jet style experience to guests using commercial flights
Our Elite services are exclusive VVIP luxurious services undertaken away from the main airport terminal in a separate VIP suite.
Offering the highest level of service, while you relax in the comfort of the VIP suite, all travel formalities are taken care of on your behalf. Discrete security checks and a priority Immigration checks are all features of the Elite service. Whether arriving or departing, travel in style with a tarmac transfer between the aircraft and the VIP suite via luxury private chauffeur driven car.
Elite Arrival Service
As soon as you arrive a private chauffeured luxury vehicle will provide transport the short distance from the aircraft to the VIP Suite.
Guests will enjoy maximum privacy and convenience, passing quickly through a priority Immigration checkpoint and into the VIP Suite. At certain locations Customs and Immigration may attend the VIP suite to complete all formalities one to one.
Once inside the suite guests are invited to relax in the lounge area to enjoy complimentary refreshments and freshen up whilst VIP hosts take care of the arrival formalities, retrieve baggage and coordinate with onwards transportation
Baggage will be brought to the VIP Suite on the guest’s behalf and transferred to any waiting onwards transport
Elite Departure Service
A VIP host and a luggage porter will welcome guests as they arrive at the VIP Suite away from the hustle and bustle of the main terminal.
While relaxing in style and enjoying complimentary drinks, meals and snacks in your own private lounge area (where available), VIP hosts will take care of all baggage and check in formalities on your behalf.
VIP hosts will monitor the flight and when it is time to board ,after passing through a discreet priority security and Immigration checkpoint, you will enjoy travelling by a private chauffeured luxury car to the departure gate for priority boarding.
Combining elements of the Elite service our VIP Arrival, Departure & Gate to Gate Transfer Services are enhanced above our standard meet and assist services . VIP Services are partially undertaken within the main terminal building, some elements of the service such as check-in, may be undertaken in the VIP lounge.
Guests will receive priority check-in, security and immigration assistance within the main terminal combined with VIP lounge access and a tarmac transfer or buggy service.
Airports by Design
Whether you have a complex itinerary, a band on tour or film in production our Airports By Design team are here to help.
Drawing on our expert knowledge and extensive network we can tailor make a bespoke service to suit your individual needs across the globe.
Contact firstname.lastname@example.org with your requirements and let us design the perfect airport experience
Elite and VIP services can vary at the different locations we offer. Kindly refer to the individual airport service descriptions to view what services are available at your chosen location.
VIP service for a 14 year old daughter
My 14 old daughter arrived to London on her Owen without adult companion.
In order to facilitate her arrival, I contacted Fastrack VIP Service,
From the initial request, throughout the coordination of her arrival, up until the reception at the Aircraft door by the greeter, Mr’s Venessa, Fastrack VIP Service was simply excellent.
Mr’s Venessa updated me on Realtime from the meeting by the aircraft, during the immigration process up until the arrival hall.
The Fastrack VIP team were Professional, responsive and client oriented.
I strongly recommend their services.
- Amnon Raviv
First class service
Fastrack VIP managed to redefine the travel experience and is a must. I wish I had known about them pre Covid 19, it’s a must for travel full stop!
FastTrack VIP assisted my wife and 2 young children through a 72 hr multiple stop over trip in the midst of a pandemic. The service was seamless, co-ordinated and just exemplary, never waited in a queue, wasted time filling in a form or lifted a bag. It was VVVVIP service by PPE protected special assistance staff!
All in all an impossible journey (in the best of times) became a possible trip (in the middle of Covid-19).
Make it door to door with Fastrack VIP !
I have used their services twice in 2017, May and November in my trip to Jakarta, Indonesia. On both trips I was greeted after I exited the plane by uniformed employees. They spoke excellent English and help me navigate through the arrival process - the longest wait was waiting for the luggage to come out on the belt. If I had traveled without luggage, I would have been outside in less than 10 minutes from exiting the plane. This service is well worth the expense. I will use them every time I return to Indonesia.
- Rafael Suarez